Job Information
Robert Half Program coordinator/ Quality Assurance in San Jose, California
Description We are offering a contract to hire employment opportunity for a Program Coordinator/Quality Assurance in San Jose, California. The role is within a global marketing technology consulting firm and involves providing support to customers in the deployment of their email campaigns, digital marketing, and marketing automation. You will execute the process of email campaign deployment, maintain customer specific processes, and ensure the quality of email deployments.
Responsibilities:
• Execute tasks related to audience segmentation, email scheduling, email sending, and tracking code set-up to assist Program Managers in launching programs on time.
• Collaborate with various internal and external teams to manage the campaign process.
• Monitor subscriber data counts and report any significant changes.
• Participate in the scheduling of deployments and communicate completion to the client.
• Conduct quality assurance reviews to ensure the accuracy and timeliness of email deployments.
• Monitor campaigns post-deployment to validate completion.
• Develop comprehensive campaign documentation, including customer-specific work instructions.
• Prepare customer assets for handoff to other team members.
• Utilize various skills such as Data Entry, Computer Data Entry, QA - Quality Assurance, Quality Assurance Quality Control, Slack, Salesforce Platform, Salesforce Marketing, Marketo, and HubSpot. Requirements • Possession of a Bachelors / Honours Degree in Mathematics or a related field
• Minimum of 1 year of experience in a similar role or field
• Proficiency in Data Entry and Computer Data Entry
• Demonstrated ability to perform Data Entry tasks with accuracy and efficiency
• Experience in QA - Quality Assurance, Quality Assurance, and Quality Assurance Quality Control
• Familiarity with collaboration tools such as Slack
• Experience with Salesforce Platform and Salesforce Marketing
• Familiarity with marketing software such as Marketo and HubSpot
• High level of attention to detail and excellent problem-solving skills
• Excellent written and verbal communication skills
• Ability to work independently and as part of a team
• Strong organizational skills and the ability to handle multiple tasks simultaneously
• Proven ability to maintain confidentiality and handle sensitive information
• Willingness to learn and adapt to new technologies and tools
• High level of professionalism and strong work ethic.
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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