Job Information
Otis Elevator Company Administrative/State Reports Coordinator, San Jose, CA in San Jose, California
Date Posted:
2025-01-09
Country:
United States of America
Location:
OT353: SJ - Sunnyvale, CA 1070 Commercial Street STE 106, San Jose, CA, 95112 USA
Otis Elevator Company seeks a qualified Administrative/State Reports Coordinator based in San Jose, CA . The successful candidate must be an ambitious, self-reliant, and focused individual to perform a wide range of administrative functions that requires problem solving skills under minimal direction. Must be a team player and have the ability to handle sensitive information and maintain perspective under pressure.
The fundamental responsibilities will include:
Full responsibility for entire high volume State Preliminary Order process including:
Log Order in (Process the State Paperwork that is received)
Code to indicate contract-covered work vs. building owner’s work vs. proposal needed
Provide proposals to customers and ensure signed proposals are returned timely from customers
Coordinate completion of all contract-covered and non-contract covered work with Mechanics (request assistance from Service Managers if needed)
Follow up with customer on all work items as well as providing timely updates to the customer
Troubleshoot sources of delays to ensure 100% compliance by deadline as identified on the Preliminary Order
Ensure timely communication with the State and manage paperwork/communicate compliance to State before deadline as stated on Preliminary Order
Other administrative duties may include the following, as needed:
Answering phones
Filing
Sort/ distribute incoming mail
Provide administrative support to branch sales and operations staff, as requested
Education
- Bachelor’s Degree preferred
Experience/Qualifications
Excellent computer skills, with proficiency in Microsoft Office - Word, Outlook, Excel, and aptitude to learn company-specific software ( SharePoint, Microsoft Dynamics CRM, LINX, mainframe, JDE, for example).
Exceptional written and verbal communication skills. Detail oriented and organized.
Demonstrated proficiency in planning, organizing, prioritizing and multi-tasking is required.
Must be able to manage workflow efficiently, be self-reliant, show initiative, good judgment, be a team player and have the ability to handle sensitive and confidential information.
Must be self-motivated and able to manage many simultaneous projects and responsibilities
The ideal candidate will have exceptional written and verbal communication skills to communicate with internal teams and external customers. Must be detail oriented and organized with a Demonstrated proficiency in planning, organizing, prioritizing and multi-tasking. Goal oriented with strong time management skills. Must be able to troubleshoot/problem solve tasks as needed with the ability to work independently. Successful candidate will be able to work in a fast paced, highly team oriented and dynamic environment.
If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.
Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio.
You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.
When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.
We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.
Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here (https://www.otis.com/en/us/our-company/esg) .
Become a part of the Otis team and help us #Buildwhatsnext!
Otis is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com .
Privacy Policy and Terms:
Click on this link (https://www.otis.com/corporate/privacy-policy/Job-Applicant/) to read the Policy and Terms
We go to great lengths to hire and develop the best people, and offer a supportive environment where employees are motivated and empowered to perform at their full potential. Today, we continue pushing the boundaries of what's possible to thrive in a taller, faster, smarter world.