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Gap Inc. Sr Director, Software Engineering - Foundational & Hybrid Cloud Infrastructure in San Francisco, California

About Gap Inc.

Our brands bridge the gaps we see in the world. Old Navy democratizes style to ensure everyone has access to quality fashion at every price point. Athleta unleashes the potential of every woman, regardless of body size, age or ethnicity. Banana Republic believes in sustainable luxury for all. And Gap inspires the world to bring individuality to modern, responsibly made essentials.    

This simple idea—that we all deserve to belong, and on our own terms—is core to who we are as a company and how we make decisions. Our team is made up of thousands of people across the globe who take risks, think big, and do good for our customers, communities, and the planet. Ready to  learn fast, create with audacity and lead boldly? Join our team.

About the Role

We are looking for a highly seasoned and experienced technologist to own and drive transformation for our infrastructure from on prem/legacy stacks to cloud/modernized stacks. This includes owning our modernization and standardization of our infrastructure tools and services that enable all of our brands. This role is a critical member of the Technical Operations Leadership team, reporting to the Head of TechOps. In this capacity you will be leading in defining, delivering, operating, and evolving our on prem and cloud compute virtualization, storage, backup, database, middleware, data integration, network, and messaging infrastructure. You will directly influence and implement strategic improvements to Gap’s network architecture, cloud infrastructure and accountability to ensure high availability to Gap’s business.

You are a transformative leader with deep technical infrastructure & hybrid cloud experience. You will drive a successful DevOps model, lead and be instrumental in driving our journey of adoption that will shift workloads from co-located data centers to a public cloud model through scalable infrastructure solutions. You will drive a holistic strategy and operations across all infrastructure functions to sunset legacy infrastructure, design and build next gen solutions to enable engineering, the business, and brands in their growth strategy. 

It will be important to strike the balance of operational excellence, growth, and experimentation by enforcing operational rigor while safely enabling innovation. Requires high partnership across other tech ops areas (service mgmt; end user Eng; automation framework); architecture, security, engineering platforms and product engineering.

What You'll Do

  • Provides executive leadership to support, grow, and empower the teams responsible for supporting On-premise compute servers, cloud infrastructure, public cloud IaaS, PaaS, SaaS, data engineering and batch operations; strategic support and oversight over Infrastructure managed services

  • Leads the infrastructure Team responsible for designing, building, deploying, and maintaining the IT infrastructure using the latest technology in a proactive way ensuring systems are fully operational for the organization. (Network, Cloud virtualization, Compute, Storage, Backup, Messaging Infrastructure, Data Integration, Middleware and Database)

  • Models collaboration with the Product, Engineering, and Security teams to design and build world-class infrastructure that enables 24x7 high performance/ availability that focuses on reliability and scalability of our platforms

  • Develops key relationships with business units to coordinate efforts and activities to execute on the company’s technology growth strategy, hardware and software hygiene, and infrastructure scalability

  • Oversees planning and delivery of cloud infrastructure transformation initiatives & data center exits; develop goals aligned with customer needs, delivery speed, cost, and service objectives

  • Leads and drives planning to support high performance of our omni-channel experience.

  • ·Manages the infrastructure operating budget effectively to help us get faster, cheaper, and better in our operational footprint

Who You Are

  • Experience with Azure IaaS and PaaS services included but not limited to: VMs, Azure DevOps, Azure Load Balancer, Azure Firewall, Azure storage services, Azure Cosmos DB, Azure Active Directory, or equivalent services

  • Experience with infrastructure tools and orchestration for infra hardware, software, networking, data centers, virtualization & Cloud services, backup & Disaster recovery, monitoring and management - inclusive of legacy and modernized tools such as VM Ware, IBM DB2, Dell Power Edge, Pure Storage, Cohesity, VLANs, SDWAN, MPLS, etc.

  • Experience with continuous integration and continuous delivery and collaboration tools such as: GitHub, Jenkins, CodeFresh, Chef, Jira, Ansible, Terraform, Confluence, ServiceNow, and PagerDuty

  • Proven strategic mindset balanced with strong operational and implementation expertise; drive for results and desire to win

  • Maintains a global perspective and is culturally sensitive and aware welcoming a diversity of ideas, approaches, and points of view

  • Drives innovative solutions for complex situations in a fast-changing environment.

  • Proficient in management of services globalization – MSP model

  • Progressive technology leadership experience as well as relevant technical experience working in large scale infrastructure operations

  • Previous related experience in a large matrix retail organization preferred – high aptitude, learning agility

Benefits at Gap Inc.

  • Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.

  • One of the most competitive Paid Time Off plans in the industry.*

  • Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.*

  • Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.*

  • Employee stock purchase plan.*

  • Medical, dental, vision and life insurance.*

  • See more (https://corporate.gapinc.com/en-us/careers/gap-inc-careers/gap-inc-benefits) of the benefits we offer.

*For eligible employees

Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.

Salary Range: $187,800 - $288,500 USD

Employee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements.

US Candidates

Please note that effective, June 30, 2022, Gap Inc. will no longer require any of its employees to wear face masks or require proof of COVID vaccination, unless required by local or state/provincial mandates or as part of Gap Inc’s quarantine guidelines after being exposed to or testing positive for COVID. Therefore, please disregard any language in any job posting that refers to Gap Inc.’s face mask and proof of vaccination policy as said policy is no longer effective.

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