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The Walt Disney Company Senior Product Manager - Product Operations in San Francisco, California

Job Summary:

On any given day at Disney Entertainment & ESPN Technology, we’re reimagining ways to create magical viewing experiences for the world’s most beloved stories while also transforming Disney’s media business for the future. Whether that’s evolving our streaming and digital products in new and immersive ways, powering worldwide advertising and distribution to maximize flexibility and efficiency, or delivering Disney’s unmatched entertainment and sports content, every day is a moment to make a difference to partners and to hundreds of millions of people around the world. Here are a few reasons why we think individuals love working for Disney Entertainment & ESPN Technology:

  • Building the future of Disney’s media business: DE&E Technologists are designing and building the infrastructure that will power Disney’s media, advertising, and distribution businesses for years to come.

  • Reach & Scale: The products and platforms this group builds and operates delight millions of consumers every minute of every day – from Disney+ and Hulu, to ABC News and Entertainment, to ESPN and ESPN+, and much more.

  • Innovation: We develop and execute groundbreaking products and techniques that shape industry norms and enhance how audiences experience sports, entertainment & news.

The Commerce, Growth & Identity (CGI) team is dedicated to three business-critical areas at Disney that will help transform its media business. They create seamless user experiences for consumers who can choose from a wide range of subscription plans, enabling more choice and flexibility. The CGI team is also focused on building innovative and cutting-edge capabilities that will drive subscriptions, engagement, and monetization across Disney’s streaming and digital products.

Responsibilities:

The Senior Product Manager position within Commerce, Growth, and Identity Operations sits at the intersection of Product, Design, Engineering, and Disney’s subscribers. The primary responsibility for this role is to prioritize and align initiatives and technical investment across product and engineering teams. This prioritization is critical to ensure the Technology team balances business impact, stakeholder management, internal dependencies and customer outcomes.

You’ll play an essential role in leading and driving execution for product initiatives along with their associated effort and spend. A typical day could include facilitation of a roadmap review, meeting with peer leaders to stack rank cross-functional initiatives, and discussions with finance to ensure business impact is appropriately accounted for.

This role will be critical to:

  • Manage business initiatives on behalf of Commerce, Growth, and Identity to drive clarity around operational process and framework

  • Build and foster effective working relationships with product and engineering leaders within Commerce, Growth, and Identity as well as cross-functional partners, including Design, Program Management, Business Operations, Talent Management, Finance, etc.

  • Rationalize business inputs including stakeholder requirements, financial constraints, and engineering resources to determine impact

  • Partner with product and business stakeholders to stack rank product initiatives across the holistic Product Management portfolio.

  • Maintain a clear understanding of active and pending projects, timelines, and progress

  • Plan and manage content for: 1) centralized status reporting; 2) team agendas, meeting summaries, and action items; and 3) the Commerce, Growth, and Identity pillar informational repository in Confluence

  • Develop, maintain, and execute ownership of assigned projects from concept to completion

  • Implement procedures and process improvements to help internal teams run efficiently

  • Serve as a point of contact and communicator on behalf of Commerce, Growth, and Identity

Qualifications:

  • Minimum 2 years of Product Management/Operations experience

  • 5 years of experience required in Product Management or Product Operations

  • Bachelor's degree and/or equivalent work experience. Masters in technical field or equivalent work experience preferred

  • Excellent communication and presentation skills with the ability to distill complex thoughts and strategies into simple, actionable recommendations

  • Strong interpersonal skills with the ability to engage, influence, and build alignment among multiple groups and key stakeholders across Product, Design, Engineering, Quality, and Program Management

  • Proficiency with core Product Management tool suites, including JIRA, Confluence, Airtable, Miro, Lucid, etc.

  • Action-oriented with strong attention to detail

  • Ability to operate in a fast-paced highly iterative environment

  • Excellent time management and organizational skills with the ability to prioritize, and multitask assignments effectively

  • Willingness to take initiative and follow through on projects while working independently and proactively with minimal supervision

The hiring range for this position in San Francisco, CA is $149,000 to $199,800 per year, in New York, NY and Seattle, WA is $142,600 to $191,100 per year, in Santa Monica, CA is $136,100 to $182,400 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

Job ID: 10092129

Location: San Francisco,California

Job Posting Company: Disney Entertainment & ESPN Technology

The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email Candidate.Accommodations@Disney.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

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