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Salesforce.com, Inc Senior Manager/Director, Software Engineering, Machine Learning Services in San Francisco, California

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Products and Technology

Job Details

Senior Manager/Director, Machine Learning Platform Services

Einstein products & platform democratizes AI and transforms the way our Salesforce Ohana builds trusted machine learning products - in days instead of months. It augments the Salesforce Platform with the ability to easily create, deploy, and manage predictive applications across all clouds. We achieve this vision by providing unified, opinionated, configuration-driven, and fully orchestrated machine learning APIs and customer-facing declarative interfaces. We are already producing over a billion predictions per day serving thousands of customers. We are looking for Engineering leaders to help us take us to the next level, and build a platform that scales to hundreds of thousands of customers, and hundreds of billions of predictions per day.

Responsibilities:

  • Hire and retain a world-class team of engineers that helps scale the Einstein Platform to the next level

  • Create and enforce processes that ensure quality of work, and drive engineering excellence

  • Exhibit a customer-first mentality while making decisions, and be responsible and accountable for the output of the team

  • Partner with Product Managers, Architects and Data Scientists to understand customer requirements, and help translate requirements to working software

  • Own the technology for fully orchestrated machine learning APIs for Einstein Platform

  • Contribute to the long-range plan, and help drive the microservices architectures for machine learning

Core Qualifications:

  • BS, MS, or PhD in computer science or a related field, or equivalent work experience

  • 5+ years of hands-on experience with big data, machine learning, and microservices architectures

  • 3+ years of experience as a people manager

  • Track record of leading highly impactful projects from conception to finish

  • Expertise in JVM based languages (Java, Scala)

  • Experience building or leading teams that have built and and run machine learning services, such as for training & inferences, at scale

  • Experience with open source projects such as Spark, Kafka, Storm, and Hadoop

  • Experience in building software on AWS cloud computing such as EMR and S3 and Heroku

Preferred Qualifications:

  • Experience working in machine learning, and technologies such as Amazon SageMaker and Google Cloud ML

  • Experience building or leading teams that have built and and run real-time data applications in production

Accommodations - If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. (http://cloud.mail.salesforce.com/accommodations-request-form)

Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits.

Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay any third-party agency or company that does not have a signed agreement with Salesfore.com or Salesforce.org.

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Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

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