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TEKsystems Principal Product Manager - Recommendations in San Francisco, California

We're looking for an experienced Product Manager with Recommendation System/Recommendation Engine experience.

Description:

  • Defines multiple large, cross-functional and/or highly complex products and identifies gaps and customer needs by creating vision, strategy and requirements documents for products; utilizing available studies (market research, internal) and competitive analysis to identify customer needs; performing experiments to uncover additional customer value; and partnering with the business to define product roadmaps and to establish the product vision

  • Develops and manages the product roadmap, demonstrating expertise at the product lead level, building partnerships with relevant stakeholder teams, and making trade-off decisions

  • Leads the product planning process across one or more product groups by overseeing the development of requirements documents (user stories with acceptance criteria, use cases) for products or product releases; working closely with UX to oversee the design of the user experience across product group(s); monitoring release goals, prioritization, implementation, and iteration plans for one more product groups; and resolving problems that are escalated

  • Leads the development process by reviewing demos with the technology team and validating acceptance criteria for all products in product group(s); and reviewing the development work and resolving escalated issues and bugs across one or more product groups

  • Leads large, highly complex product launches by working with relevant stakeholders to develop launch and go-to-market plans, reviewing and resolving issues and blockers in partnership with team members that may delay the launch or impede the success of product(s)

  • Manages scaled launches, sometimes of multiple complex products, in collaboration with leadership

  • Tracks and reports on product launch metrics, utilizing feedback to drive associated actions and product iteration; contributes to post-launch reviews and drives incorporation of feedback in future product releases

  • Uses data analysis to address complex and ambiguous problems that often involve multiple stakeholder teams and span products or product groups

  • Works with relevant internal and external stakeholders to identify and prioritize customer issues and customer experience gaps across one or more product groups; uses findings to determine short and medium-term risk and opportunities for the product group(s) and drive further customer adoption

  • Identifies new and innovative methods and metrics for tracking product success, including customer adoption and satisfaction

  • Uses analytics to monitor product KPIs and ensure success metrics are being met; identifies opportunities for testing and product/product group enhancements based on results

  • Attends business reviews, providing critical input and expert insight into to inform the development of new products

  • Maintains a prioritized product backlog based on defined business value, aligning with Product Strategy and resource capacity; uses data and analytics to prioritize the product backlog appropriately

  • Aligns efforts across product teams/product groups, prioritizing as necessary, and driving/facilitating execution to maintain focus and appropriate momentum

  • Builds and leverages solid working relationships with business and product stakeholders, other Product Managers, user experience and technology teams to facilitate successful product implementation

  • Provides UX/UI feedback for assigned products/product groups

  • Provides direction to cross-functional teams, including engineering teams and business functions, communicating the product/product group roadmap and keeping everyone informed of updates

  • The most important skills set for this person is Recommendation Experience specifically within the eComm space. Working closely with Dev Teams to create new functions in this Recommendations.

  • Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms.  If eligible, the benefits available for this temporary role may include the following:

  • Medical, dental & vision

  • Critical Illness, Accident, and Hospital

  • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available

  • Life Insurance (Voluntary Life & AD&D for the employee and dependents)

  • Short and long-term disability

  • Health Spending Account (HSA)

  • Transportation benefits

  • Employee Assistance Program

  • Time Off/Leave (PTO, Vacation or Sick Leave)

    About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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