Campus Pride Jobs

Exam Type: Temporary Provisional (TPV)

Fill Type: Provisional appointments for civil service positions for which no eligible list exists shall not exceed three (3) years. Temporary Provisional (TPV) Appointment Per CSC Rule 114, Article I, Sec. 114.5.10

• Application Opening – June 24, 2024

• Application Deadline – July 8, 2024

• Compensation: $69,836.00-$84,864.00 Yearly (Effective July 1, 2024: $70,876.00-$86,138 Yearly)

  https://careers.sf.gov/classifications/?classCode=2586

• List ID: TPV-2586-148491; RTF0148490-01133747

Who We Are

At the San Francisco Human Services Agency, we believe in a San Francisco where everyone has the opportunity and support to achieve their full potential.  We are comprised of the Department of Benefits and Family Support, and the Department of Disability and Aging Services, and are united by our commitment to deliver essential services that support and protect people, families, and communities.

From financial, nutritional and employment support to child and adult protective services, health care coverage, and in-home services for older adults and persons with disabilities, our team lends support for all in need.

Our Commitment to Racial Equity

As we work towards our vision of an inclusive San Francisco, we embrace our responsibility to root out systemic racism by creating services and a workforce which reflect the lived experiences and strengths of the people we serve. We are committed to fostering a work environment where our differences are celebrated and everyone has what they need to thrive--no matter their race, age, ability, gender, sexual orientation, ethnicity, or country of origin. Click here (https://www.sfhsa.org/about/advancing-racial-equity-hsa)  to learn more about what this commitment looks like in action.

Under supervision, the Outreach Specialist will work with clients to ensure that they keep medical and non-medical appointments necessary to qualify for Supplemental Security Insurance (SSI) Benefits by meeting clients in the community and accompanying them to the appointments at CAAP and Public Health and other community providers. This may include contacting clients in hotels in which they live, or if homeless, in shelters or sites where they are known to spend time. The Outreach Specialist will assist the client in completing forms and will complete Outreach Questionnaires to document clients' functional limitations.

ESSENTIAL DUTIES AND FUNCTIONS

According to Civil Service Commission Rule 109, the duties specified below are representative of the range of duties assigned to this job class and are not intended to be an inclusive list; may include additional duties as assigned.

• Advise clients regarding health care and other facilities available to them assist clients in utilizing such services; make follow-up contacts when required.

•  Serve as liaison between the professional staff and the community, providing information concern the living conditions of the clients, presence of lack of evidence of psychoactive substance use and paraphernalia, and the level of assistance the client requires to keep appointments.

• Conduct effective outreach to locate clients not completing case management activities.

• Effectively engage and accompany clients to necessary appointments and ensure that the client successfully completes the activities during the scheduled appointment. 

• Develop effective working relationships with community-based organizations, case managers, program workers etc.

• Assist the client in completing forms when necessary.

• Document outreach efforts and observations of client functional limitations in progress notes and on Community Outreach questionnaires.

• Adhere to all client confidentiality and Quality Assurance standards. 

• Assists in gathering and evaluating data concerning the program to which assigned; may perform incidental clerical duties such as keeping records, answering the telephone and arranging client appointments.

• May transport ambulatory patients between their homes and clinics, hospitals or other social agencies; may transport staff members to meetings with administration approval; reports malfunctions of the vehicle to supervisor.

• Perform administrative and other duties as required.

Experience: One (1) year of verifiable experience within the last five (5) years, performing a combination of at least two (2) of the following duties: Serving as a liaison between targeted communities and healthcare agencies; providing culturally appropriate health education/information and outreach to targeted populations; providing referral and follow up services or otherwise coordinating care; providing informal counseling, social support and advocacy to targeted populations; escorting and transporting clients; providing courier/dispatcher functions; performing pre-clinical examinations of vital statistics, such as measuring a patient’s weight, height, temperature and blood pressure.

Experience substitution: Possession of a Community Health Worker Certificate from City College of San Francisco can substitute for 6 months of experience.

LICENSE, CERTIFICATION AND SPECIAL CONDITIONS

Must possess a valid California Driver's License for positions requiring driving.

*Applicants must meet the Minimum Qualification requirements by the final filing date unless otherwise noted. *

VERIFICATION OF EXPERIENCE AND/OR EDUCATION:

Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at https://sfdhr.org/how-verify-education-requirements

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.

Resumes will not be accepted in lieu of a completed City and County of San Francisco application.

Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.

Selection Procedures:

The selection process will include evaluation of applications in relation to minimum requirements and assessment of candidates’ job-related knowledge, skills and abilities in an oral interview, which may include a written or performance exercise.

Depending on the number of applicants, the Department may establish and implement additional screening mechanisms to comparatively evaluate qualifications of candidates. If this becomes necessary, only those applicants whose qualifications most closely meet the needs of the Department will be invited to continue in the selection process.

Note: Applicants meeting the minimum requirements are not guaranteed advancement in the selection process. 

Additional Information Regarding Employment with the City and County of San Francisco

• Information About The Hiring Process (https://sfdhr.org/information-about-hiring-process)

• Conviction History

• Employee Benefits Overview  (https://sfdhr.org/benefits-overview)  

• Equal Employment Opportunity (https://sfdhr.org/equal-employment-opportunity)  

• Disaster Service Worker (https://sfdhr.org/disaster-service-workers)

• ADA Accommodation

• Right to Work (https://sfdhr.org/information-about-hiring-process#identification)

• Copies of Application Documents

• Diversity Statement (https://sfdhr.org/information-about-hiring-process#diversitystatement)

How to Apply

Applications for City and County of San Francisco jobs are only accepted through an online process. Visit https://careers.smartrecruiters.com/CityAndCountyOfSanFrancisco1/ (https://careers.smartrecruiters.com/CityAndCountyOfSanFrancisco1/%20) and begin the application process.

• Select the “I’m Interested” button and follow instructions on the screen 

Applicants may be contacted by email about this recruitment and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org, @famsf.org, @ccsf.edu, @smartalerts.info, and @smartrecruiters.com).

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

If you have any questions regarding this recruitment or application process, please contact the exam analyst, Valerie Tieu, by telephone at (415) 557-5031 or by email at Valerie.tieu@sfgov.org. 

All of your information will be kept confidential according to EEO guidelines.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.