Campus Pride Jobs

Description We are offering an opportunity for a Help Desk Analyst II in San Francisco, California, USA. This role is in the telecom industry and involves problem-solving, decision making, organizing, planning, communication, and demonstrating technical expertise. The position offers a short-term contract employment opportunity.

Responsibilities:

• Analyze and anticipate potential consequences when making recommendations or decisions, escalating issues to the appropriate authority as necessary.

• Efficiently prevent potential problems from happening by consistently anticipating them before they become obvious to others.

• Meet or exceed deadlines based on known, shared priorities and adapt to changing priorities as the situation demands.

• Proactively share important information in a timely manner, ensuring easy accessibility and openness.

• Strive to achieve outcomes and reach goals with an appropriate pace and sense of urgency.

• Demonstrate needed technical mastery to contribute value and continuously seek to upgrade technical skills and knowledge.

• Adapt to new technology quickly and effectively, modeling the use of technology for others.

• Support organization policies that improve technology across teams.

• Share expertise with others.

• Utilize skills in Citrix Technologies, Database, EO/IR systems, Lotus Notes, Microsoft, Active Directory, Computer Hardware, Configuration Management, Deskside Support, and Desktop Hardware. Requirements • Must have proficiency in Citrix Technologies

• Experience with Database management

• Knowledge of EO/IR systems is required

• Familiarity with Lotus Notes is essential

• Proficiency in Microsoft software and applications

• Experience with Active Directory is required

• Must have a deep understanding of Computer Hardware

• Capable of Configuration Management

• Experience in Deskside Support is necessary

• Familiarity with Desktop Hardware is required

Technology Doesn't Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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