Job Information
Compass Family Services Assistant Program Director, Rental Subsidies (Bilingual) in San Francisco, California
About the Organization: Compass Family Services is a 100+ year old nonprofit working on the front lines of San Francisco's homeless crisis. We provide families experiencing or at risk of homelessness with comprehensive support to address immediate needs and ensure long-term success.
About the team: Compass' SF HOME C-Cares team helps homeless and at-risk families find, stabilize, and maintain housing. Depending on need, families may receive one-time assistance and/or an ongoing rental subsidy. All families are provided with long-term case management to support housing and economic self-sufficiency.
Reports to: Program Director of Permanent Rental Subsidies
Hours: Exempt, full time (37.5 hours/day, Mon-Fri)
Compensation: $66K - $75K Annually
Organizational Core Competencies: Accountable / Adaptable / Client-centered / Collaborative / Committed to Diversity, Equity, Inclusion, and Belonging / Resourceful
What will the APD of Permanent Rental Subsidies do: The Assistant Director of Permanent Rental Subsidies is responsible for developing and overseeing programs, supervising staff, ensuring compliance with funding contracts, and supporting the Director of Permanent Rental Subsidies in managing the Permanent Rental Subsidies team.
Specific responsibilities include:
Manage the Flexible Housing Pool and Housing Ladder Programs.
Directly supervise a team of Case Managers responsible for helping families approved for rental assistance build long-term stability in housing.
Ensure that we are providing appropriate services to clients, staying on track towards meeting outcomes, and representing the program in the community.
Review and approve all referrals for the program, including confirming client eligibility, confirming that file is complete and accurate, and making decisions on difficult cases in accordance with program policy.
Track monthly expenditures against budget and make sure that funds are spent responsibly and appropriately throughout the year.
Track and report outcomes for the program, and prepare grant and contract applications.
Work directly with finance to submit check requests and process Utility Allowance payments to PG&E.
Develop relationships with funders and other key stakeholders. Attend relevant meetings to represent Compass' interests and weigh in on relevant city policies.
Collaborate with the Program Director on staff hiring and training.
Function as acting director during Program Director's vacation and sick leave.
Minimum Qualifications:
Bilingual Spanish (fluent or highly proficient) required
Valid CA driver's license and ability to be approved as a Zipcar driver required.
At least 2 years of experience working in social services with homeless families or at risk populations
At least 1 year of supervisory or leadership experience, including proven ability to oversee major projects or programs, track multiple work streams, and oversee the work of others.
Deep understanding of trauma-informed care and of the challenges that homeless families face.
Ability to provide support in a crisis, and to de-escalate potentially volatile situations
Deep commitment to and demonstrated success discussing, integrating, and promoting diversity, equity, inclusion and belonging throughout a complex and dynamic organization
Excellent interpersonal, listening and communication skills
Outstanding work habits: punctual, reliable, cooperative, team-oriented
Excellent writing and organizational skills
Strong attention to detail is critical for success in this position.
Strong computer skills with proficiency in Microsoft Suite of Programs (Outlook, Word, Excel, Power Point, etc.)
Ability to assess and de-escalate potentially volatile situations.
Ability to work effectively with culturally-diverse staff, families and communities.
Ability to work independently, while being part of a team.
Must be able to lift at least 20 lbs.
Compensation and Benefits:
Salary range: $66,000 - $75,000 depending on experience.
Paid time off: just under 4 weeks of vacation your first year, just under 5 in your second. Also paid holidays, sick time, family leave.
Insurance: health, dental and vision insurance are fully covered by Compass for employees and dependent children. We also provide long term disability and life insurance.
Retirement: after one year of work, Compass contributes an amount equal to 5% of your salary into a retirement account; this vests during years 2-5.
Location and Covid safety:
Fully in-person, either at our office at 37 Grove St. or in the community.
Covid vaccination required for all staff.
To Apply:
Please apply through our online application.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an equal opportunity employer and actively seek to recruit a diverse workforce. Employees must embrace the idea that Diversity, Equity, Inclusion, and Belonging contribute to the success of our underserved communities, and therefore to shared prosperity in our city and region. Compass Family Services is committed to the continuous work of implementing specific actions that will disrupt systemic prejudice and improve equity across programs and departments, to become an example to partners who also believe in a culture of inclusion that leverages diversity.
Consistent with the Americans with Disabilities Act and California civil rights law, Compass Family Services will provide reasonable accommodation when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for the agency. Requests for reasonable accommodation apply to all aspects of the hiring process. If reasonable accommodation is needed, please use the answer box for the final question of the job application to let us know.