Job Information
Compass Family Services Assistant Program Director, Compass Housing Locator Program in San Francisco, California
Organization: Compass Family Services is a 100+ year old nonprofit working on the front lines of San Francisco's homeless crisis. We provide families experiencing or at risk of homelessness with comprehensive support to address immediate needs and ensure long-term success.
About the team: The Housing Locator team empowers San Francisco families to find safe, stable, affordable housing. Families receive help with housing search, money for move-in costs and a portion of the rent, and case management designed to set them up for long term stability and success.
Reports to: Program Director, SF-HOME Housing Location Department
Hours: Full time, Monday-Friday
Compensation: $66K - $75K Annually
Organizational Core Competencies: Accountable / Adaptable / Client-centered / Collaborative / Committed to Diversity, Equity, Inclusion, and Belonging / Resourceful
What the Assistant Program Director will do:
The Assistant Program Director of the Housing Location Department is responsible for directly supervising staff, overseeing programs, ensuring compliance with contracts, and supporting the Program Director in managing the Housing Location team.
Specific responsibilities include:
Directly supervise a team of Housing Locators responsible for helping families approved for rental assistance move into housing. This team builds relationships with private market landlords, supports families in searching and applying for units, ensures units meet program requirements, and supports families in leasing up and moving in.
Ensure all leased units meets program requirements, including Housing Quality Standard inspections, rental max calculations, and utility allowance calculations by reviewing each unit identified by Housing Locators and approving only eligible units for lease-up
Approve and facilitate check requests from Housing Locators to ensure landlords are paid for lease-up costs in a timely manner
Ensure each family leases up within the required housing search timeline and that families needing additional time request extensions appropriately
Coordinate with the Program Directors and Assistant Program Directors of other SF-HOME divisions, including C-HOME and C-CARES, to ensure that Housing Locators and Case Management staff work together to support families during housing search
Ensure excellent data quality standards and record keeping
Track and report outcomes for the program, and prepare grant and contract applications.
Develop relationships with funders and other key stakeholders. Attend relevant meetings to represent Compass' interests.
Collaborate with the Housing Location Program Director on staff hiring.
Function as acting Program Director during the Program Director's vacation and sick leave.
The Assistant Program Director should have these skills:
At least 2 years of experience in social services working with homeless individuals, or those at risk of homelessness
At least 2 years of supervisory or leadership experience, including proven ability to oversee major projects or programs, track multiple work streams, and oversee the work of others.
Experience with successful program implementation and design
Excellent interpersonal, listening and communication skills
Outstanding work habits: punctual, reliable, cooperative, team-oriented
Excellent writing and organizational skills
Strong attention to detail is critical for success in this position.
Ability to assess and de-escalate potentially volatile situations.
Ability to work effectively with culturally-diverse staff, families and communities.
Ability to work independently, while being part of a team.
Strong computer skills with proficiency in Microsoft Suite of Programs (Outlook, Word, Excel, Power Point, etc.)
Experience in real estate or housing preferred
Valid CA driver's license and ability to be approved as a Zipcar driver required
Candidates who speak fluent Spanish are especially encouraged to apply.
Compensation and Benefits:
Salary range: $66-75k annually
Paid time off: just under 4 weeks of vacation your first year, just under 5 in your second. Also paid holidays, sick time, family leave.
Insurance: health, dental and vision insurance are fully covered by Compass for employees and dependent children. We also provide long term disability and life insurance.
Retirement: after one year of work, Compass contributes an amount equal to 5% of your salary into a retirement account; this vests during years 2-5.
Location and Covid safety:
Fully in-person, either at our office at 37 Grove St. or in the community.
Covid vaccination required for all staff.
To Apply:
Please apply through our online application.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an equal opportunity employer and actively seek to recruit a diverse workforce. Employees must embrace the idea that Diversity, Equity, Inclusion, and Belonging contribute to the success of our underserved communities, and therefore to shared prosperity in our city and region. Compass Family Services is committed to the continuous work of implementing specific actions that will disrupt systemic prejudice and improve equity across programs and departments, to become an example to partners who also believe in a culture of inclusion that leverages diversity.
Consistent with the Americans with Disabilities Act and California civil rights law, Compass Family Services will provide reasonable accommodation when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for the agency. Requests for reasonable accommodation apply to all aspects of the hiring process. If reasonable accommodation is needed, please use the answer box for the final question of the job application to let us know.