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Robert Half International Help Desk Analyst I in San Dimas, California

Description

Candidates who excel at coming up with creative solutions to technical issues will be a great fit for this position. Robert Half Technology is seeking a Help Desk Analyst to accommodate field users in an ever-changing, active environment. The ideal candidate for this Help Desk Analyst position has strong problem-solving skills and a passion for making effective change within an organization. This Help Desk Analyst role is based in the San Dimas, California area and is a short-term temporary opportunity.

Your responsibilities

  • Identify recurring technical issues and propose solutions to address the root of the problems

  • Provide IT assistance for operating systems, productivity software, and a variety of other software applications used internally

  • Independently investigate and implement solutions to technical issues

  • Provide solutions and follow up on technical help tickets submitted via phone, email, and walk-ups

Requirements

  • 1+ years of prior experience

  • Experience installing and configuring operating systems, networked and local printers, and business applications

  • Excellent problem-solving skills

  • Familiarity with basic networking concepts

  • Remote Access experience

  • Solid understanding of FTP

  • IT support ticketing system experience desired

  • User administration and bug fixing in a client-server environment

Robert Half Technology matches IT professionals with remote or on-site jobs on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities.

Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches you with jobs.

When you work with us, you’re working with the best. Robert Half has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.

Questions? Call your local office at 1.888.490.4429. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

© 2020 Robert Half Technology. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (www.roberthalf.com/terms-of-use).

Salary: DOE

Location: San Dimas, CA

Date Posted: February 23, 2021

Employment Type: Temporary

Job Reference: 00300-0011714451

Staffing Area: Technology u0026 IT

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