Job Information
Forward Air Warehouse Administrator in San Diego, California
Position: Warehouse Administrator
Job Description: As a Warehouse Administrator you will analyze and organize office operations, manage filing systems, and oversee driver services. Maintain warehouse records, ensure customer satisfaction, and process shipments. Use inventory software to label and ship orders, inspect freight, and assist with inventory counts. Safely load/unload trailers, maintain a clean workspace, and document monthly activities. Perform additional duties as needed.
Compensation: $21.00 per hour
Core Responsibilities & Duties:
Analyze and organize office operations and procedures such as information management, filing systems, supply requisitions, and other driver services
Create and maintain filing system for warehouse records, such as scheduling information, consignee records, shipping/receiving records, and customer files
Maintain contact with customers, ensuring a prominent level of customer satisfaction
Prepare parcels for shipment
Process all aspects of materials using warehouse inventory software
Label and ship orders according to established procedures for each customer
Inspect freight and follow appropriate reporting procedures
Assist with inventory and cycle counts
Rotate and re-stock shelves according to inventory procedures
Verify all inbound and outbound materials
Provide prompt and accurate customer service
Document monthly activities for period end reporting
Safely load and unload trailers by utilizing equipment such as hand trucks/pallet jacks and forklifts
Maintain a clean and save working environment
Other duties as assigned
Job Requirements & Qualifications:
Strong customer service skills with focus on performance recognition
Ability to establish credibility and be decisive, but able to recognize and support the customer's preferences and priorities
Proficiency in planning written and verbal communications
Strong technical skills (i.e., Microsoft Word, PowerPoint, Excel 2007, web-based applications, etc.)
Excellent interpersonal skills both written and oral
Ability to work independently and prioritize multiple objectives in a fast-paced environment while delivering quality outcomes
High school diploma or GED equivalent
Minimum of 2 years' experience of general warehouse knowledge
Warehouse Oracle Database Experience is a plus
Must be able to frequently lift and/or move up to fifty (50) pounds
Forklift Certification preferred
Ability to establish and maintain effective working relationships with employees and managers
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About Us
Since 1990, Forward Air has been a leading provider of ground transportation and related logistics services to the North American air freight and expedited LTL market. We offer surface shipping on an accelerated “time-definite” basis, delivering cargo at a specific time, but under less time-sensitive situations – supplying you with a cost effective, reliable alternative to air transportation. We work with companies of all sizes to develop tangible advantages and build the best products to meet your specific needs. Forward Air presents to the wholesale transportation community (logistics companies, freight forwarders, integrated air cargo carriers, passenger/ cargo airlines, and non-traditional shippers), a single-source provider that can deliver more supply chain services and a superior menu of choices. Throughout the years we have added supplementary lines to our linehaul service, such as full truckload operations (Truckload Services), final-mile coverage (Complete® Cartage), and an Airline Logistics program, and we will continue to expand our services to meet the changing needs and growth of our customer base.
Forward Air is structured to optimize both savings and service to our customers. Direct partnerships with owner-operators and other surface transportation providers, enable us to remain cost-competitive. The Forward Air network is designed with over 90 facilities located at or near major U.S. and Canadian airports, 12 regional sort centers and over 300 beyond points (secondary airports provided through our Complete Cartage service), creating one of the most comprehensive linehaul networks in the industry.
Ranked 3rd in Newsweeks 2022 "Americas Most Trustworthy Companies (https://www.newsweek.com/americas-most-trustworthy-companies-2022/transport-logistics-packaging) " publication
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