Job Information
ICW Group Print Technician in San Diego, California
Are you looking for more than just a job? Do you want to have a voice and feel a sense of belonging? At ICW Group, we hire innovative people who consistently adapt, grow and deliver. We believe in hard work, a fun work environment, and embracing creativity that only comes about when talented people collaborate to develop solutions. Our mission is to create the best insurance experience possible.
Headquartered in San Diego with regional offices located throughout the United States, ICW Group has been named for seven consecutive years as a Top 50 performing P&C company offering the stability of a large, profitable and growing company combined with a small-company entrepreneurial spirit. Our purpose-driven ethos provides team members with opportunities to contribute, develop, and belong.
PURPOSE OF THE JOB
The purpose of this job is to oversee the print operations of light production printers and maintaining additional postage equipment. This position exists to ensure that print jobs are completed efficiently and effectively, while meeting Company productivity and error ratio standards. This position requires working onsite Monday - Friday.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Completes running of daily transmittal of all print jobs.
Handles cancellations and focus reports from Home Office.
Runs all print jobs through DS-200.
Prepares notices and declarations for mailing for Home Office.
Prints and disseminates daily, weekly, and monthly reports to relevant departments.
Responsible for pulling Notices and Declarations as requested by departments and logging requests.
Responsible for deleting Notices from ECM Pro as requested.
Troubleshoots mechanical and technical problems of machines and systems.
Manages and maintains Sharp printers, Neopost machines and systems (i.e. DS-200 Folder Inserters), and Solimar Systems.
Contacts service technicians as needed and schedules repairs.
Follows protocol to properly log repairs made to equipment.
Communicates with Home office IT for changes, upgrades, and testing.
Provides back up to the Corporate Services department as needed.
Trains designated staff on equipment operating procedures.
Maintains applicable supplies and reports accurate supply usage via inventory logs.
Ensures Pitney Bowes mail meter has adequate amount of postage.
SUPERVISORY RESPONSIBILITIES
This role does not have supervisory responsibilities.
EDUCATION AND EXPERIENCE
High School Diploma or GED required. Associate’s degree in Business Administration or related field preferred. Minimum 1 year of related experience and/or training; or equivalent combination of education and experience.
CERTIFICATES, LICENSES, REGISTRATIONS
None required.
KNOWLEDGE AND SKILLS
Ability to read, analyze, and interpret general business periodicals. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
PHYSICAL REQUIREMENTS
Office environment – no specific or unusual physical or environmental demands and employees are regularly required to sit, walk, stand, talk, and hear.
WORK ENVIRONMENT
This position operates in an office environment and requires the frequent use of a computer, telephone, copier, and other standard office equipment.
The current range for this position is
$16.24 - $25.61
This range is exclusive of fringe benefits and potential bonuses. If hired at ICW Group, your final base salary compensation will be determined by factors unique to each candidate, including experience, education and the location of the role and considers employees performing substantially similar work.
WHY JOIN ICW GROUP?
• Challenging work and the ability to make a difference
• You will have a voice and feel a sense of belonging
• We offer a competitive benefits package, with generous medical, dental, and vision plans as well as 401K retirement plans and company match
• Bonus potential for all positions
• Paid Time Off with an accrual rate of 5.23 hours per pay period (equal to 17 days per year)
• 10 paid holidays throughout the calendar year
• Want to continue learning? We’ll support you 100%
ICW Group is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. ICW Group will not discriminate against an applicant or employee on the basis of race, color, religion, national origin, ancestry, sex/gender, age, physical or mental disability, military or veteran status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other characteristic protected by applicable federal, state or local law.
At ICW Group we offer a work environment that encourages entrepreneurialism and celebrates success. Our team members are hands-on contributors who are given the opportunity to make an impact. It's our people who make us an employer of choice and the virbrant company we are today.