Job Information
San Diego Theatres DIRECTOR OF PRODUCTION in San Diego, California
DIRECTOR OF PRODUCTION
Job Details
Job Location
Legal Address San Diego Theatres - San Diego, CA
Description
The hiring pay range for Director of Production: $96,850 - $123,484 annual salary.
VACCINATION POLICY
In accordance with San Diego Theatres duty to provide and maintain a workplace that is free of known hazards, we have a policy to safeguard the health of our employees and their families; our customers and visitors; and the community at large from infectious diseases, such as COVID-19, that may be reduced by vaccinations. All employees are required to receive vaccinations unless a reasonable accommodation is approved.
SUMMARY
The Director of Production oversees the activities of the Production Division. They drive the workplace culture across the organization and are a key member of the Operations Team. The Director of Production seeks to create true partnerships with our employees and clients. They rely on teamwork to deliver excellent customer service for both internal and external customers, in the areas of event management, safe work practices, and divisional organization.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
First and foremost is a commitment to the culture and purpose of CREATE MOMENTS THAT MATTER for all employees, guests and clients.
Implement and provide leadership regarding the BRAVO service strategy to all in the division, holding themselves and others accountable to these elements at all times.
Maintain an expert level proficiency of SDT and Production division policies and procedures.
Document standard operating procedures and develop additional policies if necessary. Oversee the Division’s digital records.
Maintain expert level of understanding of the Collective Bargaining Agreements (CBA) with IATSE 122 for the Civic and Balboa Theatres as far as intention, interpretation, and implementation.
Create and maintain an operation manual of the division’s ongoing practices in the areas of administration, safety, and equipment maintenance. Documentation of all areas should be kept in digital and physical formats, as needed.
Oversee the inventory of in-house theatrical equipment, and plan maintenance, replacement, and purchasing.
Maintain and periodically update San Diego Theatres Technical Specifications and floorplans. o
Hire, train, and evaluate Production personnel. Develop and coach direct reports to ensure the optimal performance and alignment with San Diego Theatres’ service standards.
Advance events with tour personnel and act as main Point of Contact for all matters pertaining to the Back of House Operations at the Civic and Balboa Theatres.
Distribute event related information to the organization through the developed channels.
Attend and participate in the Event Operations meeting on a weekly basis in order to develop strong working relationships across the organization, and review event related details with SDT departments.
Oversee scheduling to maintain appropriate Production staff for all events.
Act as onsite Point of Contact for touring productions and clients. Familiarize touring crews with location of electrical hook-ups, FOH positions, audio hookups, dressing room layout, as necessary.
Act as liaison with outside contractors or other service providers as needed for production requirements.
Ensure equipment, venues, and Back of House areas are maintained in a safe and clean condition.
Provide oversight of Crew Stewards at the Civic and Balboa Theatres to maintain proper implementation of Stagehand labor expenses as per the CBAs.
Ensure the accurate and timely submission of production-related event expenses for labor, equipment, outside services, and SDT personnel in Venue Arc Settlement module.
Perform workplace safety audits and ensure workplace safety training.
Collaborate with General Manager and Production team members on division’s digital organization, leveraging technology to increase effectiveness in communicating information.
Purchase needed materials and equipment, and supervise labor providing the repair, placement, and maintenance of theatrical equipment, materials and supplies as needed for the operation of the facility.
Coordinate with the General Manager and Finance Department in the preparation of proposed budgets and oversight throughout the year. Work within the approved budgets to maximize the effectiveness of the operation. Responsible for the on-going understanding and management of the approved budgets, including revenue generation and expenditures.
Partner and effectively work with all SDT staff as needed to coordinate projects and events to ensure maximum contributions to a high performing team.
Assist in carrying out policies, procedures and guidelines and promptly advise General Manager of conflicts or inappropriate actions.
Other duties as assigned.
REQUIREMENTS
Strong interpersonal skills, with the ability to diplomatically and tactfully resolve difficult and sensitive situations.
Possess exceptional ethics, honesty, and integrity as well as complete respect for confidentiality and the appropriateness of communication.
Ability to handle client contact with the utmost professionalism.
Expert knowledge of the elements of a production and the operation of theatrical facility and equipment.
Ability to manage fiscal and staffing requirements for the Production Division.
Ability and expectation to work irregular hours, nights, weekends, holidays, and long hours as necessary.
Expert ability to read, interpret and create documents such as safety rules, operating and maintenance instructions, and procedure manuals. Expert ability to write reports, correspondence, and other business-related documents.
Proficiency in the Microsoft Suite of tools. Office365, Microsoft Teams and SharePoint skills a plus.
Ability to use Auto CAD a plus.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Ability to understand instructions furnished in written, oral, or diagram form.
Ability to solve multiple problems involving varying situations in a fast-paced environment.
EDUCATION and/or EXPERIENCE
Bachelor’s degree in Technical Theater, event management, or related field, or equivalent combination of education and experience. Graduate level degree and professional certifications a plus.
Five (5) years’ experience managing live events.
Three (3) years’ experience managing contracted labor.
LANGUAGE SKILLS
Ability to communicate concisely in the English language. Bilingual (all languages) a plus.
Ability to speak effectively in front of groups.
Ability to read and interpret documents.
SUPERVISORY RESPONSIBILITIES
Directly supervises Production division’s staff. Provides oversight of members of the IATSE Local 122 stagehands. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and overseeing of training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing safety concerns, complaints and resolving problems.
CERTIFICATES, LICENSES, REGISTRATIONS
None
PHYSICAL REQUIREMENTS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
When performing the duties of this position, the employee is regularly required to:
The employee must be able to speak and hear with or without a hearing assistance device.
Modulate voice for effective communication
Climb steps repeatedly
Descend/ascend ramps and inclines/declines
Stand for long periods of time.
Work in a fast-paced, busy environment with environmental conditions such as noise, heights, dark/dim/absence of lighting.
Use hands to press, finger, handle and feel tools or objects, reach with hands and arms, talk and hear.
Ability to bend, stretch, reach and kneel.
Ability to lift, hold, and move 25lbs.
Must be able to open theater doors repeatedly throughout shift.
Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Job operates in a mixed office and working stage environment.
Occasional exposure to fumes or airborne particles
Moderate to loud noise level during certain events. Ear/hearing protection will be provided if necessary.
Work area is frequently dark, with frequent exposure to bright theatrical lighting
IN-HOUSE TRAINING REQUIREMENTS
Critical: Sexual Harassment Awareness (Manager), Bravo Orientation, First Aid/CPR
Normal: Assisted Listening Device Training, Back of House Situational Awareness Training, Trained Crowd Manager