Job Information
HART RESTAURANT MANAGEMENT INC Team Member in San Benito, Texas
+-----------------------------------+-----------------------------------+ | Job Description | | +-----------------------------------+-----------------------------------+ | | - Customer service:Greeting | | | customers, taking orders, and | | | processing payments | | | - Food preparation:Preparing | | | and packaging food and drinks | | | - Cleaning:Keeping the | | | restaurant clean, including | | | the dining room, restroom, | | | and exterior | | | - Safety:Maintaining health and | | | safety standards, and | | | reporting hazards to the | | | manager | | | - Inventory:Unloading and | | | stocking inventory | | | - Other duties:Assisting in the | | | kitchen, operating fryers and | | | microwaves, and transferring | | | supplies | | | | | | -------------------------- | | | --------------------------------- | | | --------------------------------- | | | --------------------------------- | | | --------------------------------- | | | --------------------------------- | | | --------------------------------- | | | --------------------------------- | | | --------------------------------- | | | --------------------------------- | | | --------------------------------- | | | --------------------------------- | | | --------------------------------- | | | SUMMARY | | | | | | The Team Member position | | | is responsible for providing exc | | | eptional guest service and suppor | | | t, while working closely with the | | | Restaurant Managers and other Te | | | am Members to maintain operationa | | | l standards and procedures. This | | | position operates under the direc | | | tion of the General Manager, Assi | | | stant Managers, and Shift Coordin | | | ators. This position has direct i | | | nteractions with Guests and membe | | | rs of the field operations team. | | | | | | RESPONSIBILITIES | | | | | | Greets guest | | | s with a smile, receives orders, | | | processes payments, and responds | | | appropriately to customer issues | | | | | | Operates cash register | | | or point of sale devices, as nee | | | ded, and uses value-added suggest | | | ive-selling techniques to generat | | | e additional sales opportunities | | | | | | Verifies | | | the accuracy of guests' orders | | | | | | Prepares and | | | packages food and drink products | | | | | | Cl | | | eans kitchen area, counters, food | | | preparation areas, and utensils | | | | | | Cleans dining room | | | , restrooms and exterior grounds | | | | | | Maintains health an | | | d safety standards in work areas | | | | | | Unloads and | | | stocks inventory items as needed | | | | | | Perfor | | | ms duties at multiple workstation | | | s (e.g., front counter, Drive-Thr | | | u, prep boards, expediter, etc.) | | | | | | Prompt and regul | | | ar attendance on assigned shifts | | | | | | Works to resolve issues | | | that may arise in the restaurant | | | | | | Learns t | | | eam effectiveness skills; works w | | | ith others to achieve team goals | | | | | | Responds to guests' needs in | | | a professional and polite manner | | | | | | Comm | | | unicates in a positive manner wit | | | h customers, peers, and managers | | | | | | QUALIFICATIONS: | |