Job Information
Microsoft Corporation Senior Technical Program Manager in San Antonio, Texas
Cloud Operations and Innovation (CO+I) is experiencing tremendous growth with some very exciting goals ahead for designing, building, and operating our global datacenters. Would you like to be a foundational part in delivering on Microsoft’s AI commitments by joining a security team dedicated to ensuring the safety of our critical infrastructure?
The Security Engineering & Critical Infrastructure team is seeking a Senior Technical Program Manager (TPM) who is technically adept, creative, highly organized and adaptable. You will work across software engineering, datacenter operations, and security engineering teams to enable the use and deployment of workstations and streamline processes. Our team deeply believes in Microsoft’s core values of Respect, Integrity & Accountability and each team member lives by Microsoft’s leadership principles to Create Clarity, Generate Energy & Deliver Success.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.
This role is located either in one or all hub locations - Atlanta, GA, Washington, D.C., Redmond, WA, San Antonio, TX or Phoenix, AZ.
Relocation support will be provided, and successful candidates must relocate or reside within 50 miles of the hub office location.
This role is eligible for hybrid or remote work, up to 100%.
Responsibilities
The Senior Technical Program Manager Role encompasses a broad scope including:
Create roadmaps, specifications, and reports to track the user onboarding for security devices in the data centers
Create clear use case scenarios, stakeholder documentation and policy validation for end user adoption and replacement scenarios
Research each problem space to craft clear requirements delivering on the business expectations as well as continually improving our solutions allowing engineers to easily build, execute and test
Execute comprehensive plans by working across groups to prioritize deliverables, manage risks, react quickly to challenges, report regular status, evaluate deliverable completion, define quality success criteria, and iterate on solution development
Apply data driven insights and ability to develop KPIs to measure program effectiveness, and communicate to decision makers in regular forums
Communicating goals, status and procedures to your stakeholders so that any new change is understood and acted upon
Work with your teammates to execute on time with high-quality while fostering a collaborative and inclusive environment
Identify product and process gaps, and then iteratively drive improvements as well as ensuring adoption of improved support experiences
Create process design and documentation
Manage ADO (Azure DevOps) process adherence
and to have fun and enjoy the work and time spent with colleagues!
Success in this role requires the ability to think creatively, be organized, work well with others, have a documentation first mentality, approach work with an open mind to continuous improvement and adaptation to changing business needs.
Qualifications
Required/Minimum Qualifications:
Bachelor's Degree AND 4+years’ experience in engineering, product/technical program management, data analysis, or product development
OR equivalent experience.
2+ years’ experience managing cross-functional and/or cross-team projects.
Other Requirements:
- Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to, the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
Preferred/Additional Qualifications:
6+ years of experience managing cross-functional and/or cross-team projects.
2+ years’ experience working with field end users
Attention to detail, data analysis skills and a clear understanding of project management and product management best practices
Efficient communication skills with experience in creating executive presentations, technical specs, and white papers
People networking and relationship management skills
Experience with Azure DevOps engineering planning
Proficient analytical capabilities
Proficiency with Microsoft Office Applications and Tools – Excel, Outlook, Word, SharePoint, PowerPoint, Teams, Power BI, Power Automate/Power Platform, Azure DevOps
1+ year(s) of experience reading and/or writing code (e.g., sample documentation, product demos).
Technical Program Management IC4 - The typical base pay range for this role across the U.S. is USD $112,000 - $218,400 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $145,800 - $238,600 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay
Microsoft will accept applications for the role until May 28, 2024.
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Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .