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Why USAA?

At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation’s military, but we all share in the mission to give back to those who did. We’re working as one to build a great experience and make a real impact for our members.

We believe in our core values of honesty, integrity, loyalty and service. They’re what guides everything we do – from how we treat our members to how we treat each other. Come be a part of what makes us so special!

The Opportunity

We are in search of a skilled mid level Risk Analyst - HR Risk and Compliance. The ideal candidate for this role will have a strong background in Human Resources, supporting various functions within the field. They must possess excellent analytical skills and meticulous attention to detail. Experience in compliance monitoring, Quality Assurance/Quality Control, RCSA, and governance and testing. The role requires someone with exceptional problem-solving abilities, capable of finding solutions in complex and uncertain situations using industry-standard processes. A positive and can-do attitude is needed for success in this position. Join our team and make a significant impact in ensuring compliance and minimizing risks within our organization.

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Charlotte, NC.

Relocation assistance is not available for this position.

What you'll do:

• Partners with key team members in the business to identify, assess, aggregate and document risks and controls, including risks associated with new or modified products, services, distribution channels, regulations and third-party operations.

• Communicates results of risk assessments to governance committees, business process owners and various levels of leadership.

• Supplies to the implementation of new risk policies, practices, appetites and solutions to ensure comprehensive understanding and management of risks according to industry standard process.

• Improves strategies, tools, and methodologies to measure, monitor, and report risks.

• Applies solid understanding to assess data and produce analytical insights to understand business objectives, drive risk-based business decisions and influence solution strategies.

• Optimally gives in cross-functional teams to identify, assess, aggregate and mitigate current and emerging risk events.

• Provides oversight of risk through documentation review, assessment of performance monitoring, model validation, and use implementation

• Supports the formulation of scenario analysis and/or stress test plans, including the evaluation of results, and framing of contingency plans in partnership with key business partners.

What you have:

• Bachelor's degree in Risk Management, Business, Finance, or a related field OR 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree.

• 4 years of risk management, regulatory or operations experience in a relevant functional area to include banking, insurance, financial services, audit, project management, public accounting or other related operational area.

• Or advanced degree/designation in Risk Management, Business, Finance, or other subject area relevant to risk management and 2 years work of experience in a field relevant to risk management.

• Demonstrated knowledge of risk management principles, tools and applicable systems.

• Risk management experience in a complex institution and/or highly matrixed environment.

• Demonstrated experience in conflict resolution management and ability to effectively challenge at all levels of management and influence business outcomes.

• Ability to effectively work with both internal and external partners in a highly collaborative environment.

• Demonstrated critical thinking and knowledge of data analysis tools and techniques and decision-making abilities, to include proven track record to optimally make data-driven decisions.

• Proactively identifies potential concerns and follows-up to resolve issues.

• Proficient knowledge of Microsoft Office products including Excel and PowerPoint

What sets you apart:

• Proven knowledge/skills in Human Resources, regulatory compliance, and/or operational risk

• Risk, compliance or audit experience

• Strong analytical skills with attention to detail

• Highly developed curiosity and strive to find insights that unlock new growth or efficiency – telling a story using data

• Experience with monitoring, quality assurance, quality control, regulatory change implementation, RCSA, or other types of governance and testing

• Ability to present detailed ideas in a clearly articulated, easy to understand format such as the difference between required rationale attributes and what was received

• Excellent problem-solving skills including recommending solutions in a complex, ambiguous environment best on industry standard processes, demonstrating a positive, can do attitude

• Experience preparing materials and deliverables for senior leadership and regulatory audiences

• Learning agility to adapt to constantly evolving job requirements

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

What we offer:

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $81,770 - $156,290 .

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, please visit our benefits page on USAAjobs.com.

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an equal opportunity and affirmative action employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, national origin, age, disability, genetic information, protected veteran status, or any other legally protected characteristic.

If you are an existing USAA employee, please use the internal career site in OneSource to apply.

Please do not type your first and last name in all caps.

Find your purpose. Join our mission.

USAA is unlike any other financial services organization. The mission of the association is to facilitate the financial security of its members, associates and their families through provision of a full range of highly competitive financial products and services; in so doing, USAA seeks to be the provider of choice for the military community. We do this by upholding the highest standards and ensuring that our corporate business activities and individual employee conduct reflect good judgment and common sense, and are consistent with our core values of service, loyalty, honesty and integrity.

USAA attributes its long-standing success to its most valuable resource: our 35,000 employees. They are the heart and soul of our member-service culture. When you join us, you'll become part of a thriving community committed to going above for those who have gone beyond: the men and women of the U.S. military, their associates and their families. In order to play a role on our team, you don't have to be connected to the military yourself – you just need to share our passion for serving our more than 13 million members.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

California applicants, please review our HR CCPA - Notice at Collection (https://statmcstg.usaa.com/mcontent/static_assets/Media/enterprise_hr_cpra_notice_at_collection.pdf) here.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.