UnitedHealth Group IT Systems Management Consultant - San Antonio, TX in San Antonio, Texas

Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making health care data available wherever and whenever people need it, safely and reliably. There's no room for error. Join us and start doing your life's best work.(sm)

In this role you are responsible for performing all aspects of SCCM planning, setup, deployment and maintenance. Experience in SCCM 2016 is a plus. Experience in setting up SCCM along with configuring boundaries.

Primary Responsibilities:

  • Extensive experience in the implementation, administration and configuration of SCCM 2012/2016 Enterprise environment

  • Deployment of monthly MS patches

  • Experience with desktop deployment automation architecture, design/migration and troubleshooting

  • Experience managing an OS image for large corporate environments

  • Contribute to development and ongoing improvement of industry best practices and standards for deploying enterprise technologies

  • Knowledge of the Windows registry, interaction of drivers within the OS, and unattended/silent installs of Windows operating systems

  • Evaluate emerging technologies to ensure technical solutions are compatible with the company's business needs and strategic objectives

  • Provide technical expertise, guidance and strategic recommendations to other IT groups

  • Functional working and debugging knowledge of Microsoft Windows operating systems

  • Investigate, analyze and resolve technical issues and actively pursue mechanisms for preventing, or automating the response to reoccurrences

  • Hardware and software procurement - Receives equipment deliveries, sets up and configures system hardware, system operating systems, and system components per departmental standards and direction from senior administrators. Dell and HP Server hardware in use at United.

  • Production Support - Monitors ticket queue, responds to daily system events, troubleshoots, diagnoses, and resolves hardware and software problems. Seeks out advice and guidance in a timely manner from senior administrators when dealing with unfamiliar issues.

  • Security - Maintains established departmental security standards. HIPAA and Sarbanes Oxley

  • Communication - Provides assignment updates to management and end user in writing. Prepares system documentation, asset lists, inventories, and user documentation as directed.

  • Support for the following systems: MS Exchange 2016, MS LDS AD, Active Directory, IIS, VMWare 5.1/6.0, Citrix 6.5, CommVault Backups, Dell Compellent SAN, MS SQL

  • Monitoring Support - IpSwitch WhatsUp Gold, SCOM, Dell FogLight

  • Direct experience installing and configuring in a Windows server as well as working with network protocols and services including Windows Server 2008/12/16, TCP/IP, DHCP and DNS.

  • Able to lift 50lbs to rack and stack servers when needed.

  • Performs all other related duties as assigned.

Required Qualifications:

  • Bachelor's degree in Information Systems, Computer Science or related field. (4 additional years of comparable work experience beyond the required years of experience may be substituted in lieu of a Bachelor's degree)

  • 1+ years of related experience in a Windows server administration capacity

  • 3+ years of experience in an Information Technology environment

  • A background in customer service helping associates of varied skill sets and end-users

Preferred Qualifications:

  • Service-Now experience in Help Desk ticketing

Technology Careers with Optum. Information and technology have amazing power to transform the health care industry and improve people's lives. This is where it's happening. This is where you'll help solve the problems that have never been solved. We're freeing information so it can be used safely and securely wherever it's needed. We're creating the very best ideas that can most easily be put into action to help our clients improve the quality of care and lower costs for millions. This is where the best and the brightest work together to make positive change a reality. This is the place to do your life's best work.(sm)

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.