Job Information
University of Utah Manager, UEN Video Operations Center in SALT LAKE CITY, Utah
The Utah Education and Network (UEN) is seeking an Operations Manager for its UEN Video Operations Center (VOC). The UEN VOC is the first point of contact for technical support of UENs world class IVC System, which is a service-provider grade video and collaboration-based service that supports and serves the distance education needs of UENs higher education and K-12 stakeholders throughout the state of Utah.The VOC manager will have direct supervisory responsibilities for the daily operation and oversight of the UEN VOC and Video Tier 1 support group. Position will manage the daily operations of the UEN VOC and Tier 1 technicians in providing statewide support of all software-based platforms and endpoint hardware connectivity of the UEN IVC system and associated services.