Job Information
PrincePerelson & Associates Insurance Customer Service Representative in Salt Lake City, Utah
Insurance Customer Service Representative
$22.00 - $23.00/hr.
Monday- Friday 8:00 am to 5:00 pm
Hybrid
Salt Lake City, Utah
As the online home of the Natural Catastrophe Insurance Program and a premier Natural Catastrophe Insurance solution, we have been trailblazers in risk services for over three decades. We are headquartered in Utah, but our outreach extends across all 50 US States and various global jurisdictions. We were recently recognized for our growth and listed on the Inc. 5000 list for one of the fasted-growing US companies for the 6th consecutive year.
Join our close-knit family as a Customer Service Representative, where you'll play a crucial role in our Property and Casualty (P&C) Service Team. We are lookin for individuals who have previous Property and Casualty insurance experience . This is an excellent opportunity for individuals who excel in team settings and take pride in delivering exceptional customer service. If you aspire to build a rewarding career in the insurance industry, we invite you to seize the chance to obtain your Property and Casualty license. Our environment is dedicated to fostering training and growth. Don't miss out—apply today!
Responsibilities:
Answer incoming telephone calls and emails from potential customers regarding the available catastrophe insurance products, including inquiries about the application process, the benefits of the insurance, and other related questions
Follow up on policy quotes and applications submitted or started by potential customers; communicate with such customers to answer questions and explain the insurance products
Service active policies by handling endorsements, mortgagee requests, renewals, and other day-to-day policy management
Respond to and resolve customers’ needs, concerns, and questions
Address all customer interactions in a friendly and positive manner
Fulfill policy documentation and processing in accordance with requirements from regulators and coverage providers
Evaluate needs of current and potential customers, then recommend options
Provide support on various tasks as assigned
Skills and Experience Required:
Must have at least 1 to 2 years of Property and Casualty insurance experience
Knowledge of insurance practices
Excellent communication skills, both verbal and written
Ability to connect with people in a professional setting
Friendly and responsive demeanor during telephone calls
Ability to collaborate with various team members and management
Proficient computer skills
Perks and Benefits:
Hybrid work schedule
Outstanding Medical and Dental benefits featuring a generous employer contribution.
401K plan with a matching component
Enjoy a relaxed and welcoming environment fostering strong support and camaraderie.
Become part of a team prioritizing learning and personal growth, with avenues for continuous education and training
Thrive in a tight-knit team atmosphere.
Company covers licensure expenses.
Opportunity for a $2/hr raise upon obtaining a Property and Casualty (P&C) license.
Gain invaluable expertise in the insurance agency sector, enhancing your skill set and knowledge base.
PrincePerelson & Associates is an Equal Opportunity Employer and we do not discriminate against applicants due to race, color, religion, sex, national origin, age, disability, genetics, veteran status, or on the basis of disability or any other federal, state or local protected class. All applicants applying for U.S. job openings must be authorized to work in the United States.
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