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National Park Service Student Trainee (Park Guide) in Saipan, Northern Mariana Islands

Summary This position is located in American Memorial Park, in the Interpretation Division. Open to the first 50 applicants or 07/01/2024whichever comes first. All applications submitted by 11:59 (EST) on the closing day will receive consideration. Responsibilities Determine the needs of a customer by attentively listening to their questions and concerns Utilize interpretive techniques suggested by others to facilitate connections between audiences' interests and their surroundings Serve as a front-line representative of the organization to greet customers and answer questions Relate to visitors of varying interests and backgrounds Interact with others to resolve complaints and conflicts Provide positive and productive interactions with a diverse public representing a cross-section of the nation and other countries to include; different cultures, ages, social, ethnic, and economic groups, etc Converse with local residents in Chamorro that visit the park or when conducting school visits during interpretive programs Orient visitors to conditions and equipment needs Keep informational bulletin boards up-to-date and in a well-kept, organized state Suggest brochures, books, or informational materials in response to visitor interest in a particular resource or historic feature Assist the public in planning visits to and recommending activities in the area Work in a visitor center or information kiosk in a park, historical site, outdoor education center, public gardens, or comparable informational visitor-oriented operation Stock an information desk and displays with brochures for visitor handouts and keep information desk orderly Provide a wide range of services to visitors including public orientation, explanations of current park events and potential safety hazards Understanding of the needs of the visitor, and the ability to provide complete and accurate answers to questions Present information to the public about the cultural, historical, and/or natural resources of interest of the park, area, facility, etc Provide current, accurate information to visitors concerning the surrounding areas of interest, such as the area's recreational opportunities and available interpretative services, activities, or presentations Present information to various audiences to inform or educate Present pre-established formal interpretive programs to parties of small size (up to 20 people) to encourage protection and preservation of resources Present formal interpretive programs to parties of large size (up to 50 people) to encourage protection and preservation of resources Educate customers regarding rules, regulations, and safety concerns to gain compliance. Physical Demands: The work requires standing for long periods of time, working in hot weather walking for long distances, climbing and descending steep inclines, bending, and lifting moderately heavy items. Mental stress and physical fatigue occur due to high volume of personal contacts, occasional emergency responses, and repetitive nature of interpretive programs. Working Conditions: Work is performed both indoors and outdoors resulting in exposure to a variety of weather conditions. Saipan is the largest island in the Northern Mariana Islands with an area of approximately 44 square miles or 115 square kilometers. Annual temperatures vary minimally with greater temperature variation occurring from daytime to nighttime. The tropical marine climate of the island allows visitors to enjoy many days of full sun, warm temperatures, and seasonal trade winds. The rainy season, with the possibility of typhoons, occurs from July through November and the dry season is from December through June. Sunscreen or UV protective clothing is a must along with a hat and sunglasses. Staying hydrated and seeking shade for occasional periods of rest is also recommended. Restroom facilities are available within the park. You may purchase bottled water and food from a variety of shops, convenience stores and restaurants located within short walking distance from the park. Requirements Conditions of Employment U.S. Citizenship required. Appointment subject to background investigation and favorable adjudication. Meet Selective Service Registration Act requirement for males. Complete the initial online assessment and USA Hire Assessment, if required Selectee will be required to participate in the Direct Deposit Electronics Funds Transfer Program. Pathways participant agreement is required. You will be required to operate a government (or private) motor vehicle as part of your official duties; a valid driver's license is required. You will be required to submit a Motor Vehicle Operator's License and Driving Record. You must also submit (within a State sealed envelope or submitted directly by the State authorities), and at your own expense, all certified driving records from all States that disclose all valid driver's licenses, whether current or past, possessed by you. You will be required to wear a uniform and comply with the National Park Service uniform standards. A uniform allowance will be provided. You may be required to work on-call, evenings, weekends, holidays, overtime and shift work. The entire period served under the Intern Program counts as a trial period. You may be required to travel overnight away from home up to 1-2 nights per month. You must obtain a government charge card for travel purposes. You may be required to complete training and obtain/maintain a government charge card with travel and/or purchase authority. Travel, transportation & relocation expenses will not be paid. Relocation expenses will be the employee's responsibility. Applicants must be at least (1)18 years old or (2) at least 16 years old and: (a) Have graduated from high school or been awarded a certificate equivalent to graduating from high school; or (b) Have completed a formal vocational training program; or (c) Have received a statement from school authorities agreeing with their preference for employment rather than continuing their education; or (d) Be currently enrolled in a secondary school and either work only during school vacation periods or work part-time during the school year under a formal student employment program. Qualifications All qualifications must be met by the closing date of this announcement-07/01/2024-unless otherwise stated in this vacancy announcement. Credit will be given for all appropriate qualifying experience. To receive credit for experience, your resume MUST clearly indicate the nature of the duties and responsibilities for each position, starting and ending dates of employment (month/year), and the resume must reflect full and/or part-time or total number of hours worked (i.e., work 40+ hours a week, rather than indicating full-time). If part-time, the hours must be annotated to be able to pro-rate the amount qualified specialized experience. To qualify for this position at the GS-04 grade level, you must possess at least one of the following minimum qualifications by close of the announcement: EXPERIENCE: At least six (6) months of General Experience and six (6) months of Specialized Experience equivalent to at least the GS-03 level for a total of one year of experience. General Experience is (1) Any type of work that demonstrates the ability to perform the work of the position, or (2) experience that provided a familiarity with the subject matter or processes of the broad subject area of the occupation. Specialized Experience is experience that involved oral presentation of historical, scientific, or program information to groups; or developing and/or revising technical, historical, or scientific information for oral presentation to groups. Examples of specialized experience could include but are not limited to Park Guide or tour leader; docent; museum or observatory guide; teaching assistant; or other similar work. (Excess specialized experience can be substituted for general experience; but excess general experience cannot be substituted for required specialized experience). You must include hours per week worked. -OR- EDUCATION: Successful completion of at least two years of education above high school (60 semester hour or 90 quarter hours) which included at least 12 semester hours of directly related courses, such as in American history, science, public speaking, parks & recreation, education, or communications. You must include transcripts. -OR- Successful completion of a combination of education and experience as described above. You must include transcripts. Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Education To qualify based on education, you must submit a legible copy of transcripts from an accredited institution with your name, school name, credit hours, course level, major(s), and grade-point average or class ranking. Transcripts do not need to be official, but if you are selected for this position and you used your education to qualify, you must provide official transcripts before you begin work. You will NOT be considered under Pathways unless you provide supporting information from your school. Documentation may be provided in letter format from your academic advisor, school counselor, admission office, etc. to prove enrollment OR it may be provided in the form of several official documents from your school such as a copy of your official transcripts and a copy of your class schedule for next semester. Copies of documents from your school website are acceptable if they contain all relevant information as listed above. Letters from advisors or other school officials must be on school letterhead. If you are using education completed in foreign colleges or universities to meet qualification requirements, you must show that your education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. Additional Information For questions about these positions please contact: Brooke Nevitt brooke_nevitt@nps.gov 670-234-7207 Government Housing is NOT available. A selectee receiving a first appointment to the Federal Government (Civil Service) is entitled only to the lowest step of the grade for which selected The display of a salary range on this vacancy shall not be construed as granting an entitlement to a higher rate of pay. A Recruitment Incentive May Be Authorized for a newly selected employee when appointed to a permanent, temporary, or term position. A Federal employee who is transferring to the National Park Service from another component, bureau or Federal agency and who does not meet the conditions under 5 CFR 575.102 is not eligible for a recruitment incentive. This announcement may be used to fill additional positions if identical vacancies occur within 90 days of the issue date of the referral certificate. If selected, you will be required to sign a Pathways Agreement which specifies the conditions of your employment as we've indicated in this job announcement. You must continue to meet the Pathways Program requirements throughout the duration of your appointment. To verify that you do, we will require proof of your continued enrollment and good standing each semester or grading period throughout your internship. Failure to do so will result in termination of your internship and employment. The National Park Service has determined that the duties of this position are suitable for telework only during an emergency or natural disaster. Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended, that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments, if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here: https://help.usastaffing.gov/Apply/index.php?title=Reasonable_Accommodations_for_USA_Hire

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