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Allina Health System Medical Assistant / LPN Family Practice Residency Clinic St. Paul in Saint Paul, Minnesota

Date Posted: September 21, 2021 Department: 34009920 United Family Physicians Clinic Shift: Day/Evening (United States of America) Hours Per Week: 32 Union Contract: Non-Union Weekend Rotation: None Job Summary: The Lead Licensed Practical Nurse (LPN) - Clinic provides leadership to clinical LPN's in addition to supporting to providers in the delivery of timely, quality patient health care services in a clinic environment. The clinical service functions include initial data collection, assisting providers with rooming, check in and scheduling of appointments. This position also assists patients with prescription management, patient registration, answering patient concerns and maintaining outpatient medical records. May work in a team supporting multiple providers. Individuals in this role will work in an outpatient clinic setting. Job Description: Principle Responsibilities Provides patient care support and assist providers as instructed by the physician, provider or RN. Administers therapies including medications, calling in provider authorized prescriptions, scheduling follow up visits (and prior authorization) or other support unique to a specialty provider. Provides patient care pre/post encounter or procedure, preventative or other health information per provider or RN. Collaborates with Provider and team on improving and managing quality goals. May start, monitor and discontinue IVs (dependent on site needs and training). Rooms patients, manages patient flow and obtains adequate patient medical information/data. Performs rooming and accurately measures patients' vital signs and other measurement/indicators as necessary and records in medical record. Coordinates communication of medical information and confirms information with patient when necessary and document per practice. Assists patients, as necessary, to prepare for physician exam, including providing psycho-emotional support. Assists in the collection, labeling and processing specimens timely/accurately. Transfers and assists with patient positioning when necessary. Assists physician with procedures including preparation of medication as required/needed. Organizes patient flow so physician can move efficiently from one room to the next. Provides outbound calls to patients to follow up as directed which may include notifying patients of test results. Accurately and completely charts information in the patient medical record. May checkout and schedule follow up visits with provider or appropriate staff before patient leaves. Supervises, coaches and trains LPN staff members in partnership with clinic leadership. Ensures LPN staff members understand and execute the functions in their core roles. Trains and assists others, gives timely peer feedback. Provides feedback to clinic leaders regarding LPN staff performance for annual reviews. Demonstrates leadership by providing honest feedback, coaching, mentoring and recognition, and role modeling the Allina values. Receive or initiate patient phone calls. Answers phones cordially and professionally in a timely manner. May confirm or reiterate patient symptom using patient's own words. Arrange for appropriate appointment or forward to RN or provider for review/recommendation. Documents all encounters and patient interactions accurately and completely in the electronic medical record. Retrieves voicemail messages and returns patient call with provider recommendation. Processes physician orders. Performs any clinical functions within scope of license as ordered by physician. Responds promptly to patient needs and requests. Reviews patient charts before the visit to ensure that test results, therapy reports etc. are available. Provides appropriate instructions to patient as directed by physician. Cleans, prepares, organizes and re-stocks exam rooms. Cleans and ensures the proper maintenance occurs for all exam rooms and sterilize instruments as trained. Ensures that required teaching

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