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Fairview Health Services Centralized Scheduler in Saint Paul, Minnesota


M Health Fairview Services is an award-winning nonprofit health care system with more than 21,000 employees and 2,300 aligned physicians. Based in Minneapolis, we deliver care at all stages of life and are committed to high value health-superior outcomes and an exceptional experience at a lower cost of care. Passionate, innovative employees are essential to our future as we seek to heal, discover and educate for longer, healthier lives.

Are you an effective communicator and someone who stays calm in critical situations? Come join our answering service and dispatch team and make a difference utilizing your communication skills effectively to positively impact patient’s lives.

Current Schedule:

Week One: Monday, Tuesday, Wednesday, Saturday, Sunday / 3:00 pm to 11:30 pm

Week Two: Monday, Tuesday, Wednesday, Thursday, Friday / 3:00 pm to 11:30 pm

Responsibilities/Job Description

The Centralized Scheduler position is responsible for:

  • Pre-registering and scheduling patient appointments for assigned services to the appropriate location with appropriate providers.

  • Directs calls to appropriate area for services not provided in Centralized Scheduling.

  • Receives requests for information and insures that material is distributed in a timely manner.

  • Schedules, admits and pre-authorizes insurance for all patients in area assigned.



  • 1+ years in a related field.

  • Excellent public relations and computer skills.

  • Ability to handle multiple tasks at once.

  • Strong phone customer service skills.

  • Ability to type a minimum of 35 wpm.


  • 1+ years of customer service experience.

  • 1+ years of healthcare related experience.

  • Post-secondary education

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Fairview Health Services ( is an award-winning, nonprofit health system providing exceptional care across the full spectrum of health care services. Fairview is one of the most comprehensive and geographically accessible systems in the state, with 12 hospitals—including an academic medical center and long-term care hospital—serving the greater Twin Cities metro area and north-central Minnesota.

Its broad continuum also includes 56 primary care clinics, specialty clinics, senior living communities, retail and specialty pharmacies, pharmacy benefit management services, rehabilitation centers, counseling and home health care services, medical transportation, an integrated provider network and health insurer PreferredOne. In partnership with the University of Minnesota, Fairview’s 32,000 employees and 2,400 affiliated providers embrace innovation to drive a healthier future through healing, discovery and education.

Vaccination Update

As part of our ongoing efforts to protect the wellbeing of our teams and to provide a safe and healthy environment for the patients and communities we serve, all Fairview employees will be required to receive both an annual flu vaccination and the COVID-19 vaccination series. Current employees must have completed both vaccination schedules on or before October 31, 2021.Beginning August 9, 2021, any new hires who are not fully vaccinated against COVID-19 are required to receive their first dose prior to their start date and their second dose (if receiving Moderna or Pfizer vaccines) within 4 weeks of their start date. Annual flu vaccinations are also required before the employment start date for employees who begin employment during the flu season.Accommodations requests will be reviewed on an individual basis.

EEO/AA Employer/Vet/Disabled All qualified applicants will receive consideration without regard to any lawfully protected status.

Job Locations US-MN-Saint Paul

Requisition Post Information* : Posted Date 2 weeks ago (11/25/2021 12:44 PM)

Requisition ID 2021-84620

Profession Non-Clinical Support Staff

Speciality Administrative/Clerical/Customer Service

Location Midway Corporate Campus

Shift day/evening/night

Hours per 2 weeks 80

Department Centralized Scheduling