Job Information
Spirit Lake Casino & Resort View Supervisor in Saint Michael, North Dakota
Position Summary: This position is responsible for ensuring quality food and service are being provided by the staff at The View. Reports directly to the Food and Beverage Director.
Essential Job Functions: The list that follows is not intended to be comprehensive: it is intended to provide a representative summary of the major duties and responsibilities. Employee will be required to follow any other job-related instructions and to perform any other duties requested by his or her supervisor.
- Keeps the Food and Beverage staff busy with prep, stocking and work area cleanliness.
- Make sure staff is in proper uniform and appears professional at all times.
- Resolves employee disputes and maintains a positive working environment.
- Maintains excellent customer service and resolves customer complaints.
- Maintains the Food and Beverage staff numbers at all times.
- Completes shift reports and employee incident reports.
- Trains new and current employees.
- Responsible for till set-up and close-out.
- Takes complete charge of the department in the absence of the Director or Managers.
- Other duties as assigned.
QUALIFICATIONS:
- High School Diploma or GED required.
- Some supervisory experience preferred.
- Prior restaurant experience.
- Good communication, math, and writing skills.
Physical requirements - ability to lift up to 50 lbs., ability to stand for long periods of time, may be exposed to second-hand smoke.
EMPLOYMENT STATUS: This is full-time, non-exempt hourly position with full benefits. Native American preference applies.