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Craftsmen Industries, Inc. Administrative Assistant - Operations in Saint Charles, Missouri

This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/11826340

Position Title: Administrative Assistant - Operations\ Location: St. Charles, MO\ Position Summary: Provides administrative support to the site Operations, Quality and Customer Service departments with various administrative responsibilities. The position requires strong verbal and written communication skills, technical skills, ability to multi-task, attention to detail, and the initiative to work in a sometimes-ambiguous environment.\ Primary Responsibilities:\ Operations/Shop Production\ Assist the Operations Manager and the Shop Production department with coordinating/scheduling production activities and manage documentation related to production processes.\ Proactively schedule, document, and/or communicate with Shop Supervision and their teams so employees are prepared for key meetings and deliverables ensuring smooth operations. (e.g., Shop Leadership Team Meeting, Production Team Lead Meeting, etc)\ Establish and maintain efficient workflows within the Operations department, so that routine tasks are handled promptly and allows other associates to focus their primary job duties.\ Serves as primary backup administrator for hourly site IPS time keeping system.\ Participate in projects to further effectiveness of the department.\ Prepare and edit high-quality correspondence, communications, presentations, and other documents. (e.g., Operations Review Presentations, Manning Charts.)\ Schedule and coordinate company meetings to ensure flawless communication.\ Serves as a new hire onboarding companion to Shop Production employees.\ Recognize as well as assist with departmental improvements. (i.e., form revisions, filing system updates, streamlining basic procedures)\ Assist Shop Supervision with labor tracking.\ Undertake special projects and/or assignments, as directed by management.\ Other duties, as assigned.\ Quality and Service Repair\ Maintain, monitor, and train on Craftsmen Industriess Quality Management Software System (Trubox).\ Monitor scheduled actions, open /close warranty orders and open/close customer service orders.\ Assist with revising documents, uploading, and maintaining documents.\ Prepare/update documents and product manuals.\ Learn and cross train in Quality System Requirements.\ Assist with customer service phone inquiries and correspondence, as needed.\ Serve as back up to front desk attendant and office coordinator, as needed.

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