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Covenant Healthcare PHYSICIAN PRACTICE SPECIALIST in Saginaw, Michigan

Covenant HealthCare US:MI:SAGINAW 8:00 AM - 4:30 PM, MONDAY - FRIDAY FULL TIME BENEFITED Summary:

The Physician Practice Specialist is responsible for maintaining an efficient office and in achieving goals/objectives for the organization and demonstrates excellent customer service performance in that his/her attitude and actions are always consistent with the standards contained in the Vision, Mission and Values of Covenant Health Care and the commitment to Extraordinary Care for Every Generation. Provides administrative support for the ER and Med Express Provider practices through the appropriate use of software and/or other tools. Exhibits initiative and knowledge to assure operations carry on in the usual manner in management's absence. Functions include but are not limited to:

Responsibilities:

Responsibilities * Directs and maintains accountability for complex, multi-faceted programs. Provides administrative support through the appropriate use of software and/or other tools. Exhibits initiative and knowledge to assure operations carry on in the usual manner in management's absence. * Serves as ambassador and point of contact for the department to create seamless communication for the Emergency Room & Med Express providers, patients and other areas of the organization. * Collects, compiles and prepares data for analysis and develops systems that facilitates tracking of data to support departmental metrics. * Manipulates data to develop unique reports to meet special requests and reviews reports/data to determine accuracy. * Assists Manager with provider scheduling * Coordinates and maintains calendar for ER administrative physicians and for office functions * Assists physicians with completion of death certificates in cooperation with Funeral Directors. * Collaborates with the Practice Manager to schedule orientation and on-board new physicians * Prepares/assembles information for meetings as instructed; agendas, meeting minutes, coordinating with gues speakers, ordering of food. * Track and monitor various incentive metrics for both ER and Med Express * Produces quarterly Press Ganey Reports for ER Physicians and Med Express. * Tracks Med Express Chart Audits and follows with Physicians and APPs who are behind in submissions. * Assists with EA Health- on-call pay for providers. * Assists with EPIC test proctoring. * Assists with stroke, geriatric, and trauma verification data collection. * Helps faciliatate SIM group-education opportunities with ER Administrative Physicians. * Coordinates and helps to plan the yearly Spring Fling. * Assists with wellness activity coordination. * Completes CME and reimbursement requests with the Practice Manager. * Performs routine clerical/secretarial duties daily and special assignments as requested. * Models Covenant's Mission, Vision and Values of keeping our Promise of Caring and Commitment to Service. * Demonstrates excellent customer service skills. * Contributes to organization success targets for patient satisfaction and net operating margin. * Contributes to organization success targets for net operating margin.

Other information:

Requirements EDUCATION/EXPERIENCE REQUIREMENTS: Associate Degree in Business, Office Management or a related field, or comparable experience of five years in a health-care setting. KNOWLEDGE/SKILLS/ABILITIES Computer competency, including Microsoft Office and Lotus Notes. Knowledge of other business machines, fax, copier, etc. A professional approach to work including a strong sense of responsibility for assigned duties. Statistical data collection and analysis Excellent interpersonal skills consistent with teamwork, patient consideration, and cooperation Excellent and positive communication skills (verbal, written, attitude, etc.) Excellent communication, leadership and teaching skills Maintains a high level of confidentiality. Demonstrated time management and organizational skills. Copy machine

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