Job Information
Sutter Health Unified Communications Technician I, Cisco Phones (On-site) in Sacramento, California
We are so glad you are interested in joining Sutter Health!
Organization:
SHSO-Sutter Health System Office-Valley
Position Overview:
Responsible for the engineering, repairs, moves, adds and changes, and installations of medium to large projects. Provides support in the proactive and preventative maintenance on unified communication systems, related applications, and data network. Aids in the design of systems integration and monitors systems performance ensuring optimum operations. Participates in the lifecycle of unified communication systems and related applications.
Job Description :
EDUCATION:
Equivalent experience will be accepted in lieu of the required degree or diploma
- HS Diploma or General Education Diploma (GED)
TYPICAL EXPERIENCE:
- Cisco Call Manager and Cisco Unity Voicemail experience preferred.
SKILLS AND KNOWLEDGE:
Basic knowledge of multi-unified communication platforms.
Basic knowledge of system specific connectivity from desktop device to call control device.
Verbal and writing skills to effectively communicate with diverse groups such as: executives, managers, and subject matter experts.
Set priorities which accurately reflect the relative importance of job responsibilities and prioritize assignments to complete work in a timely manner.
Analyze information, problems, situations, practices, or procedures in order to identify relevant concerns and factors.
Establish and maintain cooperative working relationships with clients, Information Services (IS) team members, management, and executive personnel/staff.
Basic knowledge of Automated Call Distributor (ACD).
Beginner knowledge of cabling standards and documentation.
Job Shift:
Days
Schedule:
Full Time
Shift Hours:
8
Days of the Week:
Monday - Friday
Weekend Requirements:
None
Benefits:
Yes
Unions:
No
Position Status:
Non-Exempt
Weekly Hours:
40
Employee Status:
Regular
Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.
Pay Range is $25.57 to $34.52 / hour
The salary range for this role may vary above or below the posted range as determined by location. This range has not been adjusted for any specific geographic differential applicable by area where the position may be filled. Compensation takes into account several factors including but not limited to a candidate’s experience, education, skills, licensure and certifications, department equity, training and organizational needs. Base pay is just one piece of the total rewards program offered by Sutter Health. Eligible roles also qualify for a comprehensive benefits package.