Campus Pride Jobs

Who we areAt Arvig Answering Solutions, we help businesses stay connected with top-not answering services. We value teamwork, excellence, and making sure our employees feel appreciated. If you love helping clients and solving problems, you'll fit right in!What You'll DoSupport ClientsBe the go-to person for client questions via phone and emailCheck in with new clients after 2, 4, and 6 weeks to make sure they're happySolve issues quickly and suggest fixes to prevent them for happening againSet Up and Maintain AccountsCustomize accounts to fix each client's needsTest accounts to make sure everything works smoothlyUpdate client accounts regularly and keep everything running smoothlyReporting and SchedulingRun reports to answer client questionsUpdate on-call schedules and train clients on scheduling toolsTech MaintenanceHelp troubleshoot computer or system issuesAssist with system updates and upgrades when neededJump In Where NeededHelp with calls during busy timesBe part of the after-hours on-call rotationWhat You NeedEducation: High School Diploma or equivalentExperience: 2 years in a call center of client-facing roleSkills:Strong communication and customer service skillsGreat at staying organized and juggling tasksComfortable with Microsoft Word and ExcelBonus Points If You Have:An Associate's Degree3 years of client support experienceShift: Monday through Friday, 8:00AM-4:30PM, with some on-call time.Why Join Us?At Arvig, we dont just offer a jobwe provide a path to a rewarding career, supported by a comprehensive benefits package designed to enhance your life both professionally and personally. Heres what youll enjoy when you join our team:Competitive Pay: Be rewarded for your talent and hard work with a wage that recognizes your contributions. Additional compensation is available in the form of bonuses or commissions.Exceptional Insurance Options: Stay healthy and secure with health, dental, and vision insurance that keeps you and your family covered.Plan for Your Future: Build financial security with our 401(k) plan and the added bonus of our Employee Stock Ownership Plan (ESOP)because we believe in sharing our success.Time for You: Recharge and balance work-life priorities with paid time off (PTO), holidays, and education reimbursement to support your growth.Perks Youll Love: Take advantage of company service discounts and even FREE* internet (at your primary residence in the Arvig service area), so your connection at home is just as strong as the one youll make with us.At Arvig, were committed to creating an environment where you can thrive. Join us and enjoy benefits that go beyond the ordinary, because we believe our employees deserve the best. If you're detail-oriented, organized, and enjoy helping people, we'd love to hear from you!Please note: We are unlikely to sponsor H-1B visas due to limited availability.Ready to grow your career? Apply today and become part of a team thats redefining excellence in customer service!Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c)Equal Opportunity Employer - minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity