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Robert Half Collections Specialist in Romulus, Michigan

Description We are seeking a Collections Specialist to join our team in ROMULUS, Michigan. As a Collections Specialist, you will engage in activities related to the financial industry, specifically focusing on managing customer accounts, processing customer applications, and resolving customer inquiries. This role offers a contract to hire employment opportunity and will be based in-office.

Responsibilities:

• Engage in regular communication with delinquent members to address their financial obligations and make payment arrangements.

• Utilize your understanding of Collection Processes and Collection Management to handle collection calls effectively.

• Monitor customer accounts and take necessary action based on their payment status.

• Efficiently process customer applications and update their credit records accurately.

• Perform data entry tasks to ensure all customer information is up-to-date and accurate.

• Adhere strictly to the Fair Debt Collection Processing Act to ensure all collection activities are legal and ethical.

• Utilize your Collections skills to effectively manage the collection process and improve the financial status of the company.

• Collaborate with the team to manage workload and ensure efficient operations. Requirements • Demonstrated expertise in Collections Management

• Proficiency in handling Collection Processes

• Experience working with Collections - Consumer

• Strong understanding and hands-on experience with Collections

• Excellent communication skills to effectively interact with clients and internal team

• Ability to work in a fast-paced environment and manage multiple tasks

• Good problem-solving skills and the ability to make decisions based on accurate and timely analysis

• High level of integrity and dependability with a strong sense of urgency and results-orientation

• Strong computer skills, including proficiency in Microsoft Office applications

• Ability to adhere to and implement company policies and procedures.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .

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