Job Information
SP Plus Cashier in Romulus, Michigan
Basic Function: Utilizes a quality customer service orientation, receives payment from customers for parking services & facilitates the flow of traffic through the gate by performing the following duties:
*Essential Duties & Responsibilities: * ? Responsible for being at work every scheduled day, on time & in uniform ? Counts "bank" of revenue at beginning of shift to ensure starting total is correct. ? Collects cash and/or validations and maintains security of cash. ? Makes change and issues receipts or tickets to customer for each transaction. ? Computes or re-computes bill from ticket showing amount due per customer. ? Operates cash register after time calculation (manually or by machine), calculates cost or transaction and displays cost of customer transaction on cash register. ? Quotes prices for parking services for which money is received upon customer receipt. ? Gives directions to customers to various locations in the city. ? Completes lost ticket forms when original tickets cannot be located. ? Resolves customer complaints independently or with the aid of a supervisor ? Answers telephone in a prompt and courteous manner ? Maintains cleanliness of booth and picks up trash in the surrounding area. ? Conducts timely checks to see if a proper inventory of necessary work aids and supplies are located in booth. ? Verifies log shift transactions against bank of "revenue" on hand. ? Compiles "bank" of collected revenue during the day once a predetermined amount of money has been collected. ? Record amounts received, cars in/out of facility, cars left in facility (if applicable) while preparing shift report of transactions. ? Any other duties that may be assigned by the supervisor.