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Health First System Engineer III - End User Experience in Rockledge, Florida

POSITION SUMMARY

The System Engineer III serves as an experienced technical member of an engineering team. The position will work across multiple disciplines to deliver IT products and services to the organization that scale efficiently while improving performance and minimizing costs. The System Engineer III will mentor less experienced individuals and performs both routine engineering tasks and more complex project functions. This role may be a domain expert in a specific technology or discipline and is able to work independently with minimal supervision within their domain. The System Engineer III is a lead contributor to strategies, standards, new capabilities, automated workflows, and development of new services within the organization. The System Engineer III will have experience in design, implementation and support of infrastructure, software, applications, and/or security within healthcare or a comparably industry. The position will require working knowledge of Agile and/or Lean methodologies to deliver information services in an efficient and repeatable manner. The System Engineer III proactively works with customers, stakeholders, analysts, architects, and other engineers to troubleshoot and find root cause of technology and security defects. They need to be excellent team players and have demonstrated experience across multiple systems.

PRIMARY ACCOUNTABILITIES

  1. Lead contributor to the development of enterprise engineering solutions, conducts reviews and validation of systems, code, and security.

  2. Builds to system and security standards for the organization and helps to train junior engineers.

  3. Develops automation of information services workflows and services.

  4. Works with and coordinates cross functional teams and vendors to ensure health of Health First IT systems.

  5. Regularly reviewing existing systems and making recommendations for improvements.

  6. Reviews and jointly develops specifications and requirements for complex software programming applications with users and vendors.

  7. Analyzes and installs new application systems. Provides input into technical "walk-throughs.” Assures software accuracy, completion and validity. Responsible for overall technical system specification and project control.

  8. Will manage/lead technical projects within their area of expertise. Communicates with users and management the status and completion of work requests.

  9. Supports, installs, maintains and troubleshoots enterprise IT solutions with the ability to perform root cause analysis (RCA).

MINIMUM QUALIFICATIONS
• Education: Bachelor’s Degree in Computer Science or equivalent STEM field.
• Licensure: None Required Certification: Intermediate technical certification required within one year of hire.
• Work Experience: Four years of experience in delivery of IT solutions to include server, storage, network, client systems engineering and/or security engineering required.
• Work Experience in lieu of Education: o Associates degree plus six years of applicable technical experience in areas as noted above. o Or, in lieu of no degree, eight years of applicable technical experience in areas as noted above.
• Knowledge/Skills/Abilities:
• Thorough understanding of current development and trends in Information Technology and intermediate level experience in one or more of the following domains:
• Infrastructure engineering: network, server, storage, and/or voice
• Cybersecurity Engineering
• Software engineering
• Windows and Linux
• Database engineering
• Public cloud environments
• Office 365 o Strong soft skills, verbal and written communications, including the ability to turn complex technical topics into understandable terminology is a necessity. o This position must have the proven ability to lead specific functions of large projects and initiatives. o This position builds trust among colleagues, be a continuous learner, and focus on delivering capabilities for the customer.

PREFERRED QUALIFICATIONS
• Education: None
• Licensure: None
• Certification: Current intermediate level technical certification.
• Work Experience: 4-6 years of experience preferred within Healthcare or a similarly complex industry.
• Knowledge/Skills/Abilities: Competency with scripting or automation technologies; python, ansible or PowerShell.

PHYSICAL REQUIREMENTS
Sedentary
• Majority of time involves sitting or standing; occasional walking, bending, stooping
• Long periods of computer time or at workstation
• Light work that may include lifting or moving objects up to 20 pounds with or without assistance.
• May be exposed to inside environments with varied temperatures, air quality, lighting and/or low to moderate noise
• Communicating with others to exchange information.
• Visual acuity and hand-eye coordination to perform tasks
• Workspace may vary from open to confined; on site or remote
• May require travel to various facilities within and beyond county perimeter; may require use of personal vehicle

Job: *Information Technology

Organization: *Health First Shared Svcs Inc

Title: System Engineer III - End User Experience

Location: Florida - Brevard County-Rockledge

Requisition ID: 072646

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