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Department of Human Services Administrative Support 2 (Program Assistant) - 00000404 in Rock Spring, Georgia

Job Description

Pay Grade: D

Under general supervision, performs a variety of general secretarial, clerical, and administrative support functions/processes or a few specialized or essential clerical functions in support of a unit or office and related personnel. May enter data and/or process documents and records. The work includes operating standard office equipment. Work is performed under the general supervision of a clerical or administrative supervisor.

Role and Responsibilities may include some or all of the following:

  • Performs general office management/secretarial/bookkeeping duties, including keyboarding, filing, generating and managing correspondence (reports, documents, memos, forms, presentations), addressing telephone inquiries, duplicating documents and other activities to assist staff in preparing for and making presentations, completes data entry assignments, etc.
  • Uses Microsoft Office Suite and/or standard applications typically used in a corporate office environment to perform daily work assignments.
  • Receives and properly manages incoming and outgoing mail and telephone communications.
  • Orders supplies and equipment for the office.
  • Ensures general maintenance and repair needs for telephones, technology and other items necessary to ensure efficient office operations.
  • Assists supervisor with maintenance of budget data.
  • Maintains files of required reports and records.
  • Organizes professional learning opportunities for staff, including registration, duty leave, travel arrangements and expense reports.
  • Maintains time and attendance records for staff.
  • Registers and transfers cases.
  • Maintains confidential records.
  • Engages in other specialized activities relative to the office, program, divisions or agency.
  • Facilitates the day-to-day operation of the office while the supervisor is off site.
  • Performs other professional responsibilities as assigned.
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