Job Information
University of Rochester Physician Support Rep III in Rochester, New York
POSITION SUMMARY:
With minimal direction and considerable latitude for independent judgment, performs complex secretarial and administrative duties in a fast-paced environment in support of clinical, educational, and academic programs. Responsible for all clinic preparations, including but not limited to, providers' time and calendar management while optimizing provider patient schedule, coordination of patient care and information/data support.
TYPICAL DUTIES:
Provider Assistant
Serves as primary contact for provider(s). Manages provider(s) calendar, prioritizes appointments and meetings based on provider preferences. Chooses and recommends among competing demands.
Examines the clinical schedule(s) on a continuous basis to identify opportunities for optimizing the time and effort of providers. Finds missing orders and pends them for review and approval.
Anticipates needs of insurance companies by gathering all necessary information for referrals and prior authorizations.
Applies provider preferences and protocols in selecting from multiple possibilities to execute and/or delegate follow up actions based on provider's patient notes.
Frequently composes, edits and obtains signatures for non-routine letters of correspondence related to appeals on denied claims. This includes compiling all necessary information and drafts for provider signature.
Manages provider(s) documentation and information. Composes and types non routine correspondence providing factual information.
Arranges travel, conference registration and hotel accommodations. Interfaces with organizations, hospitals and others to facilitate invited lectures and speaking engagements for the provider.
Assesses calls to understand patient needs, prioritizes medical concerns and obtains responses from providers and follows up with patient.
QUALIFICATIONS:
High School Diploma required.
Minimum of 2 years of relevant experience required; or an equivalent combination of education and experience required.
Medical Terminology, experiences with appointment scheduling software and electronic medical records, preferred. Demonstrated customer relations skills required.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University¿s mission to Learn, Discover, Heal, Create ¿ and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
How To Apply
All applicants must apply online.
EOE Minorities/Females/Protected Veterans/Disabled
Pay Range
Pay Range: $19.47 - $25.77 Hourly
The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job¿s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations.
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Location: Strong Memorial Hospital
Full/Part Time: Full-Time
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