Job Information
Rochester Institute of Technology Operations Assistant in Rochester, New York
8889BR
Position Title:
Operations Assistant
Organization:
Aux-Residence Life
Job Responsibilities:
This position will support and prioritize facility operations, logistics and reservations for programs, activities, and services. Included within the operations and logistics responsibilities are the management and coordination of key/swipe access control, scheduling, and coordination with FMS and Auxiliary Services for custodial and maintenance issues. To achieve the goals of Residence Life, the Operations Assistant must be able work closely and collaboratively with multiple levels of institutional administration, staff, and students from across the University. This position requires a dynamic individual with excellent verbal and written communication skills, strong interpersonal skills, as well as strong administrative, organizational and problem-solving skills.
FLSA Category:
Non-exempt
Requisition Number:
8889BR
College/Division:
Student Affairs
Required Application Documents:
Cover Letter, Curriculum Vitae or Resume
Employment Category:
Fulltime
Additional Details:
In compliance with NYS's Pay Transparency Act, the salary range for this position is listed above. Rochester Institute of Technology considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and organizational considerations when extending an offer. The hiring process for this position may require a criminal background check and/or motor vehicle records check. Any verbal or written offer made is contingent on satisfactory results, as determined by Human Resources. RIT does not discriminate. RIT promotes and values diversity, pluralism and inclusion in the work place. RIT provides equal opportunity to all qualified individuals and does not discriminate on the basis of race, color, creed, age, marital status, sex, gender, religion, sexual orientation, gender identity, gender expression, national origin, veteran status or disability in its hiring, admissions, educational programs and activities. RIT provides reasonable accommodations to applicants with disabilities under the Rehabilitation Act, the Americans with Disabilities Act, the New York Human Rights Law, or similar applicable law. If you need reasonable accommodation for any part of the application and hiring process, please contact the Human Resources office at 585-475-2424 or email your request to hr@rit.edu. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.
Required Minimum Education Level:
Associates or Equivalent Experience
How To Apply:
In order to be considered for this position, you must apply for it at: http://careers.rit.edu/staff . Click the link for search openings and in the keyword search field, enter the title of the position or the BR number.
Wage Band (https://www.rit.edu/fa/humanresources/content/staff-wage-grade-bands) :
114H
Required Qualifications:
Education/Experience
Associate degree in education, public administration, business or a related field or equivalent experience
1-2 Years of experience in facilities and/or College operations and coordination, including as part of a graduate assistantship/internship.
Skills:
Effective interpersonal, written, and electronic communications skills, including the ability to convey complex information in accessible terms to diverse or multicultural audiences.
Ability to establish, build and maintain effective working relationships based on respect, empathy and honesty with diverse groups and individuals.
Ability to manage and maintain confidential and private information; uses confidential, sensitive and/or private records and information, protects information appropriately.
Ability to manage multiple tasks simultaneously, strong attention to detail and bring processes to closure by set deadlines
Experience using technology and systems to support administrative, operation and program functions
Ability to work autonomously and with frequent interruptions
Knowledge of Deaf culture, American Sign Language (ASL), or willingness to learn.
Ability to take initiative and independently plan, organize, coordinate, and perform work in complex situations with competing priorities.
Ability to maintain attention to detail and task completion in a fast-paced, student focused environment.
Preferred Qualifications:
Manage both the EMS and Lenel systems on behalf of the Center for Residence Life.
Oversee all access for key/swipe permissions for the managed spaces.
Support the CRL and Housing Operations in managing room turn and ineligible checks within the residence halls and apartments.
Lead all daily checks of spaces and create and follow up on tickets for all issues including but not limited to technology, custodial, maintenance, work orders, supply orders, etc.
Manage, in collaboration with campus partners, the process for abandoned laundry.
Oversee digital display checks and programming.
Department/College Description:
The Center for Residence Life serves more than 6,000 residents residing in RIT Residence Halls, Greek free-standing houses, Special Interest Houses, RIT Inn, Global Village, and Apartments.
As part of the Division of Student Affairs, we are committed to the University's mission by creating and supporting significant learning opportunities that enhance development and promote a sense of campus community for individuals of all identities.
What do we believe at RIT?:
Rochester Institute of Technology is a diverse and collaborative community of engaged, socially conscious, and intellectually curious minds. Through creativity and innovation, and an intentional blending of technology, the arts and design, we provide exceptional individuals with a wide range of academic opportunities, including a leading research program and an internationally recognized education for deaf and hard-of-hearing students. We are dedicated to building a diverse community, one where employees feel a sense of belonging, and are valued for their contributions and the perspectives they bring.
As a member of the RIT community, you'll receive a comprehensive employee benefits package (https://www.rit.edu/fa/humanresources/sites/rit.edu.fa.humanresources/files/docs/Benefits_at_a_Glance.pdf) that offers multiple options and access to additional employment advantages. You can tailor your benefit elections to meet your needs (affordable medical/dental/vision benefits; paid vacation/sick time/retirement saving plan with exceptional employer match; and tuition assistance for you and your family, to name a few).
Work Location:
Henrietta Campus — 100%
Job Summary:
The Operations Assistant will report to the Associate Director, Business & Systems Operations of Residence Life and will work collaboratively to provide support for the business operations of the Center for Residence Life. This position is responsible for the operational management of the Residence Life facilities within the Residential Communities at RIT.
Hourly/Salary Minimum:
16
Hourly/Salary Maximum:
25