Job Information
University of Rochester Community Engaged Employment Program Manager in Rochester, New York
GENERAL PURPOSE:
The Center for Community Engagement fosters collaborative leadership between community partners, students, and other University stakeholders to discover transformative solutions and create equitable social change in the local community and beyond. The University¿s Meliora values (equity, leadership, integrity, openness, respect, and accountability) are prevalent in all that we do. We pursue our mission through a portfolio of programs and initiatives that support student success and academic excellence, and that range from curricular to co-curricular in focus, with an emphasis on experiential learning.
As a vital member of the staff of the Center for Community Engagement, the Community Engaged Employment Program Manager will coordinate programs that engage students with communities beyond campus. Depending on the circumstances and needs of the office, the position may manage programs such as Learning and Exploring at Play (LEAP), Transition Opportunities at the University of Rochester (TOUR Roc Reading Partners pilot program, the Rochester Youth Year fellowship, the Rochester Urban Fellows program, or others. The program manager will advise and supervise students as needed to facilitate these programs, seeking to cultivate students¿ leadership whenever possible. The program manager will also manage community partnerships relevant to these programs to ensure shared ownership and mutual benefit, and that the programs are addressing community-identified needs. The program manager will also interact with other key stakeholders, including faculty members, University staff, alumni, and funders. The program manager will contribute to Center-wide initiatives when necessary and will serve as a vital member of the staff. The Program Manager will report to the associate director and will be expected to coordinate closely with other staff to ensure efficient program operations and that programs complement other offerings in the Center.
Please note that this position will often have a Saturday shift with room for flexibility
RESPONSIBILITIES:
Program Management
Manage recruitment and onboarding of undergraduates and/or recent graduates to participate in community engagement programs with an aim to complement their academic studies and foster personal and professional growth.
Maintain accurate records and organization of student¿s employment status
Take meeting notes and organized programs files
Coordinate training for program participants to ensure that they have the knowledge, skills, and abilities necessary to carry out programmatic responsibilities effectively and sensitive to the needs of disenfranchised community members.
Coordinate the involvement of faculty or other staff members in programming as needed for training or other purposes.
Manage reciprocal partnerships with community-based organizations to deliver projects that materially benefit the host organization, the community, as well as participating students or recent graduates. Coordinate the delivery of programs to accomplish the intended outcomes, both for program participants and community partners. This may include event planning and management as well as coordination of program logistics, such as transportation, room reservations, and housing.
Manage programmatic budgets to ensure efficient use of University budgetary allocations and sponsored funds (if applicable).
Promote and publicize programs to recruit students, community partners, and other collaborators as needed to ensure effective program delivery.
Staff Supervision and Management
Supervise graduate student employee(s) as appropriate to assist with programming.
Supervise undergraduate students as needed to ensure effective delivery of programming, compliance with university policies and relevant employment regulations.
Work closely with the department coordinator and the Student Employment Office to ensure accurate reporting of student employment hours.
Serve as a point of contact for students, addressing inquires and concerns to provide guidance.
Conduct performance evaluations of student employees¿ performance at least once annually to provide developmental feedback
Program Evaluation, Improvement, and Planning
Maintain detailed data collection and operational documentation for programs to facilitate assessment and sustainability.
Complete periodic reporting of program outcomes as needed for internal leadership and external funders.
Collect and analyze assessment data, including assessment of training and programmatic outcomes for both program participants and community partners.
Utilize assessment results to inform planning for programs, modifying them to improve program effectiveness as needed.
Identify and communicate problems and areas for improvement, or where program participants, stakeholders, and resources are at risk.
Contribute to strategic planning for the Center as needed.
Other duties as assigned
- Serve on ad hoc and standing committees within and beyond the Center.
QUALIFICATIONS:
Bachelor¿s degree required
Master¿s degree preferred
2-4 years of related experience working with college undergraduate students and/or with community development programming and partnerships required.
or equivalent combination of education and experience.
Excellent organizational, planning, communication, and problem-solving skills required.
Proficiency with Microsoft applications including Word, Excel, Outlook, and PowerPoint, and familiarity with cloud-based communications and file-sharing platforms required.
The ability to work autonomously within a team of skilled professionals required.
Some evening and weekend hours required.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University¿s mission to Learn, Discover, Heal, Create ¿ and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
How To Apply
All applicants must apply online.
EOE Minorities/Females/Protected Veterans/Disabled
Pay Range
Pay Range: $51,810 - $72,534 Annually
The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job¿s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations.
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