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World Wide Technology Client Services Director in Rochester, New York

The Technology Services Lead should possess the following required skills:

  1. Work & Industry Experience : Candidates should have 15 – 20 years of solution and delivery experience including work within a Management Consulting Organization. Preferably experience supporting an industry vertical.

  2. Educational Background: A bachelor's degree in a relevant field, such as Business Administration, Computer Science, Mathematics, Management Information Systems, Technology Management is preferred.

  3. Leadership : Proven leadership skills with the ability to influence and drive results. Ability to lead cross-functional and technology teams.

  4. Client Focused, Results-Oriented : A focus on achieving measurable outcomes and delivering high-quality results. Goal-driven mindset with a track record of driving successful customer outcomes.

  5. Strategic Thinking : Ability to think strategically and contribute to the development and execution of integrated technology solutions at scale. Strong problem-solving skills and the capability to align strategies with business goals.

  6. Business Acumen : A solid understanding of business operations and the ability to align solutions with market competitiveness. Familiarity with industry trends, customer needs, and competitive landscape.

  7. Technology Knowledge : Familiarity with integrated technology solutions, emerging technologies, and their application in a consulting environment.

  8. Collaboration and Communication : Excellent collaboration skills to work across a matrixed organization with Sales Leads, Solutions Teams, Management Consulting, Engineering Teams, and the Operations team. Effective communication skills to facilitate discussions, build partnerships, and present information clearly and concisely.

  9. Adaptability and Flexibility : The capability to thrive in a dynamic and fast-paced environment, adapt to changing priorities, and manage multiple responsibilities effectively.

  10. Professionalism and Ethics : Upholding professionalism, integrity, and ethical conduct in all interactions and decision-making.

The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:

  • Health and Wellbeing: Heath, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program

  • Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement

  • Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave, Military Leave, Bereavement

  • Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program

Equal Opportunity Employer Minorities/Women/Veterans/Individuals with Disabilities

#LI-WWTACRIDER

WWT will consider for employment, without regard to disability, a disabled applicant who satisfies the requisite skill, experience, education, and other job-related requirements of the job and is capable of performing the essential requirements of the job with or without reasonable accommodation. World Wide Technology is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or other characteristics protected by law. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please call 1-800-432-7008 and ask for Human Resources.

WWT will consider for employment, without regard to disability, a disabled applicant who satisfies the requisite skill, experience, education, and other job-related requirements of the job and is capable of performing the essential requirements of the job with or without reasonable accommodation. World Wide Technology is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or other characteristics protected by law. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please call 1-800-432-7008 and ask for Human Resources.

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