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Mitel, Inc. Business Analyst in Rochester, New York

Responsibilities: Collaborates with key leaders to identify and interpret business data to develop assumptions and hypotheses to support or develop business strategy and critical decision making. Independently evaluate and uncover gaps in process and customer data quality that could impede migration identification Applies analytical rigor to define and track KPIs, prioritize initiatives, increase agility in decision-making, and to evaluate risks to strategic goals. Monitor and forecast key operational metrics supporting the migrations office Own day-to-day project management and delivery of entire engagement and impactful. recommendations and provide coaching to client teams as they implement recommendations Identify problems or major issues and develop actionable opportunities and solutions. Quantify risks and financial impact. Lead team programs for process improvement, organizational change, and functional strategy efforts. Requirements: Bachelors or Masters Degree preferred; or high school diploma + relevant experience 5+ years of professional experience in a Business Analyst role Passion for leveraging technology to make business more effective, Natural curiosity to think outside the box and imagine the possibilities Demonstrated proficiency with statistics and statistical analysis for decision making Must have 2+ year Tableau experience (building and publishing dashboards) Proficient with Microsoft Office products (advanced Excel, Word, PP, Access) Experienced with SQL, Salesforce.com a plus. Exceptional attention to detail and an operational mindset SaaS/recurring revenue industry experience At this time, we are not offering sponsorship for US work authorization for any new job applicants.

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