Campus Pride Jobs

Bi-lingual Case Manager (Spanish)- Moving Forward

Job Details

Job Location

Moving Forward - Rochester, NY

Position Type

Full Time

Salary Range

$22.00 - $25.00 Hourly

Travel Percentage

None

Description

Position Title: Family Shelter Case Manager – Spanish speakingCategory: Non ExemptReports to: Family Shelter Manager

JOB SUMMARYThe Case Manager plays an integral role in providing comprehensive support and guidance to families experiencing homelessness who are placed in the shelter. This position involves assessing the unique needs of each family, developing individualized case plans and coordinating resources to help families achieve stability and ensure a successful transition to permanent housing. This case manager would also be responsible for the Spanish speaking residents to help assist with their needs.

JOB DUTIES AND RESPONSIBILITIESAssessment and Intake• Coordinate with Intake Coordinator to ensure all required paperwork and documentation has been completed and ensures files are complete and accurate• Works with families to complete required assessments and develop an appropriate independent living plan in accordance with regulations, community standards and VOA policy.

Case Planning and Resource Coordination• Utilizing a person centered, trauma informed approach, works closely with clients to identify and connect families with relevant community resources and ensure all DHS requirements are met.• Met with clients on a weekly basis, or more as needed, to review goals and progress.• Establish and maintain positive relationships with community partners, government agencies, landlords and other stakeholders to enhance resources available to the shelter clients.• Connect families with relevant community resources in alignment with their independent living plan.

Crisis Intervention and Advocacy• Provide immediate assistance and support during crisis situations• Serve as an advocate for families in the shelter, working to address barriers and promote self-sufficiency.• Assist in facilitating educational workshops and programs on relevant topics, such as parenting, job readiness and life skills.

Documentation and Reporting• Maintain accurate records and case notes utilizing the Homeless Management Information System (HMIS) in accordance with VOA and community standards.• Prepare regular reports as required for internal and external stakeholders

Client Services• Collaborate with other shelter staff to create a cohesive and supportive environment for families.• Participate in ongoing training to stay informed on best practices in homeless services.• Availability to work evenings as applicable to department environment.• Other duties as requested to benefit client and program.

QUALIFICATIONS• Fluent in Spanish Language

• Associates degree in Human Services or Social work or equivalent• Preferred 2 years of case management experience with people experiencing homelessness.• Strong working knowledge of computer applications, including Excel and Word• Working knowledge of Department of Human Services (DHS)• Valid Drivers License with good driving record• Must obtain First Aid & CPR certification with ninety days of hire

PHYSICAL REQUIREMENTS:The physical demands and working conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Performing the duties of this job require occasional walking and standing in and around the office. Must be able to occasionally lift loads of 30 pounds without assistance and the ability to sit, talk and hear is required. The ability to climb stairs is essential.

WORKING CONDITIONS:The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions are exposed to communicable diseases and are required to function around behavioral concerns.The majority of essential duties are performed indoors, in a normal office environment. The noise level in the work environment is usually moderate. The employee may be asked to travel between sites or transport participates and may be exposed to outdoor elements.

RESPONSIBILITY OF OTHERS:The employee has no direct responsibility/supervision of other staff but is responsible for individuals that are receiving services.LIMITATIONS AND DISCLAIMER:

The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. Continued employment remains on an “at-will” basis.Employees will be required to follow any other job-related instructions and to perform other job-related duties requested by their supervisor in compliance with Federal and State Laws.

Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently. Continued employment remains on an “at-will” basis.The Volunteers of America of Upstate New York is an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and reserve the right to perform substance abuse testing as needed.

AcknowledgmentBy signing below, I acknowledge that my job description has been reviewed with me and that I understand the responsibilities and functions of the position that I have been hired for I will receive a copy of my job description able to reference my responsibility and functions as needed.

Employee’s signature Date

Supervisors Signature Date