Job Information
Catholic Charities Family Community Services Assistant Residential Manager in Rochester, New York
Assistant Residential Manager
Job Details
Job Location
Jones House - Rochester, NY
Position Type
Full Time
Education Level
Bachelors Degree
Salary Range
$23.00 - $25.00 Hourly
Travel Percentage
Negligible
Job Shift
Day
Description
General Description
Under general supervision, coordinates and oversees the day-to-day operation of the service. Assures the maintenance of a healthy, safe and therapeutic environment within the residential programs. Maintains confidentiality and ethical standards as identified by the NYS OASAS and other relevant governing bodies. Effectively supports ongoing and collaborative communication amongst all program staff and is responsible for ensuring a trauma informed care environment.
Essential Duties and Responsibilities
· Overall responsibility for on-site residential care for clients in the service.
o Provides coordination of residential activities that occur
o Responsible for monthly house schedule and ensuring proper coverage
o Maintains understanding of the budget and expenses associated with the operations of the program
· Establish and follows protocols that will result in a safe, hygienic and well-maintained environment.
o Monitors daily operation of facility completing daily checks, safety review and other compliance related paperwork to assure a safe therapeutic environment.
o Oversees fire drill schedule and maintains appropriate tracking.
o Initiates requests for general maintenance issues and tracks completion.
o Reports problems or concerns to supervisor in a timely manner
o Participates in cross-departmental collaboration to develop and maintain best practices in residential care.
· Oversees and ensures the purchase and preparation of food.
o Oversees implementation of meals with the guidance of a licensed nutritionist or dietician, ensuring meal planning meets medical and nutritional needs and cultural preferences.
o Assists in management of the food/supply inventories and handles stocking if needed
o Follows Department of Health regulations for food preparation and storage; must obtain L1 certification
· Maintains required documentation for the residence.
o Submits all bills, invoices or receipts generated for the residence to the Director of Restart Residential.
o Maintains and balances Pcard line of credit
· Supports therapeutic environment within the residence, in collaboration with the clinical team.
o Assist in supervision of client activities.
· Supervises residential associates, case managers and volunteers to ensure high quality services in accordance with CFC’s Mission, Vision, and Values.
o Participates in selection, hiring, and orientation of Staff.
o Direct, coach, collaborate with and delegate tasks appropriately while providing supportive guidance and appropriate recognition.
o Build and sustains cooperative working relationships among program staff; provides on-going feedback and addresses performance improvement opportunities effectively.
o Assist in the initiation and implementation of staff development and training programs to maximize professional practice.
o Accesses employees’ skills and program needs and appropriately assign staff to meet program needs.
o Coordinates employee schedules to ensure day-to-day coverage of the Programs.
o Reviews and approves timesheets.
o Engages in performance reviews in a timely manner according to agency procedures.
o Provides back up for Staff as required.
o Available for on-call coverage as needed.
o Provides back up for Staff as required
· Participates in relevant Agency meetings and ongoing development of professional knowledge and skills.
o Attends program and departmental meetings, and CFC quarterly meetings.
· Actively pursues development of professional competencies related to job role performance through reading, supervision, in-service training and attendance at conferences and workshops.
· Awareness of and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse.
Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive. Employees are required to follow appropriate supervisory direction and perform other related duties as required.
Qualifications
Qualifications
Education: Bachelor’s Degree in Social Work, Human Services or related field preferred. Equivalent Combination of education and experience will be considered.
Credentials: Valid and clean NYS Driver’s License. QHP- CASAC-T required
LMSW, LCSW, NCCC, LMHC, CRC, RN, or PhD preferred
Experience: Three years of residential management experience preferred. Experience in the chemical dependency field preferred. Bilingual in Spanish also preferred.
Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet.
Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing and documentation standards. All duties must be performed in accordance with CFC’s corporate compliance program.
*Catholic Family Center is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet
Additional Requirements:
· Ability to prioritize assignments, plan, and complete work projects with minimal direction, · An ability to work efficiently and effectively and meet deadlines, · An ability to work under pressure, · Excellent verbal/written skills, · Ability to maintain confidentiality, · Ability to demonstrate behaviors and attitudes which support agency mission, philosophy, and policies. · Willingness and ability to foster agency and program wide cooperation and teamwork through use of positive/constructive communication techniques, · Possession of a valid NYS Driver’s license and use of a registered and reliable vehicle.