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Monroe Community College Advisor, Advisement and Transfer Services in Rochester, New York

Location: Rochester, NY Category: Professional Staff Posted On: Tue May 7 2024 Job Description:

Function of Position:

Advisors play a critical role in student retention, persistence, and success. Major responsibilities include providing educational guidance and assistance to students by offering a wide range of educational planning services, including academic advisement; exploring transfer opportunities; making appropriate career decisions; and helping students utilize college resources, and understand college policies. As a primary point of contact for students, advisors are expected to maintain regular presence at the College and provide accessible options for meeting with students. This position reports to the Director of Advisement and Transfer Services and requires working occasional evenings and Saturdays.

Examples of Duties & Responsibilities:

Primary Functions:

  • Provide advising to new, transfer, and returning students, including assistance with course selection, registration and navigating other college resources

  • Assist students with setting educational and career goals and provide options to achieve these goals

  • Provide individual advising appointments for students within assigned School or specialty

  • Assist students with developing a plan for degree completion by evaluating degree audits that compare the degree requirements with the student's academic record

  • Help students understand and prepare for the competitive health-related admission process

  • Help students identify and address barriers to their education

  • Advise students on transfer pathways and strategies, including transferability of credit and completion of college applications

  • Evaluate and interpret high school and college transcripts as needed

  • Collaborate with appropriate Specialists to promote the academic and personal development of students

  • Maintain a high level of expertise in programs and pathways for assigned School/area of specialty

  • Assist students with navigating the network of college support services

  • Maintain detailed student records and notes, including thorough documentation of advising sessions

  • Monitor ad respond to student inquiries, such as emails and phone calls within a reasonable timeframe

Secondary Functions:

  • Interpret college policies and procedures for students, faculty, and staff

  • Participate in events outside of regular college hours, such as advisement events and open houses

  • Knowledge of and adherence to FERPA guidelines

  • Perform additional duties as assigned by the Director

MCC Expectations:

  • Adheres to the College Code of Conduct.

  • Contributes to, supports, and maintains an equitable, inclusive, and collaborative College environment.

  • Maintains technological competencies utilized by the College.

  • Commits to the philosophy of a comprehensive community college.

  • Commits to professional growth. which includes seeking ongoing training in diversity, equity and inclusion to better serve students.

    Job Requirements:

Required Qualifications:

  • Earned Associate's degree from a regionally accredited higher education institution

  • Strong written and oral communication skills

  • Experience working with diverse populations

  • Strong computer skills including MS Office, and aptitude to learn new systems as needed

Preferred Qualifications:

  • Earned bachelor's degree from a regionally accredited higher education institution

  • Experience with BANNER

  • One to three years of higher education experience or customer service experience in a fast-paced environment

  • Knowledge of and adherence to FERPA guidelines

  • Bilingual and able to read, write, and speak Spanish, or other languages, proficiently

    Additional Information:

Salary: Salary is determined based on experience, internal equity and college budget. This position has a range of $45,000 to $46,429 and is based on these mentioned factors.

MCC offers a Flexible Work Policy for benefit eligible employees. Types of flexible work arrangements include flextime/staggered shifts, remote work/telecommuting and compressed work schedule. The availability of flexible work arrangements varies by division, department, and position, based upon business and operational needs. Limitations to flexible work arrangements are outlined in the official policy.

Monroe Community College prohibits discrimination based on race, color, religion, sex, sexual orientation, pregnancy, familial status, gender identity or expression, age, genetic information, national or ethnic origin, physical or mental disability, marital status, veteran status, domestic violence, victim status, criminal conviction, or any other characteristic or status protected by state or federal laws or College policy in admissions, employment, and treatment of students and employees, or in any aspect of the business of the College.

Notice of Non-Discrimination (https://www.monroecc.edu/diversity/notice-of-non-discrimination/)

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