Campus Pride Jobs

Our well-known healthcare client is looking for a UX Research Operations Manager in a long-term, remote contract. This role is: - 40 hours/week - Starts as soon as December 2nd, 2025 - 12 month duration with potential to extend - Fully Remote (must be local to the US to be considered) Ideal candidate: - Looking for a total of 7 years; of UX Research, and/or Project Management experience - Ideally someone who has had an operational / project management role in a UX/UI space - Healthcare industry experience is highly preferred - Experience using User Zoom, User Interviews, Dovetail, or other relevant UX tools - Truly looking for someone with Research expertise; their team comes from relevant industries but this would complete their team from a background standpoint. Primary Responsibilities: - Handle the operations for best UX Research practice, so that UX researcher can focus on their practice, rather than the operations / project management itself. This team specifically handles patient interfaces, clinical interfaces, and public-facing interfaces (i.e. when someone searches 'medical' in SEO, they want their website to pop up first) - Speaks directly with patients, providers and other users of their digital products - Assist team in reporting and tracking the work that they are doing for better departmental visibility - Share, socialize, and evangelize the value of user research throughout the organization - Create process, and guidelines for how the team manages data and content, ensuring confidentiality and patient privilege - Help the team with managing project resourcing and allocating projects in a way that is visible to everyone - Work cross-functionally with the UX Design team and other key stakeholders In this position, you may have access to client or customer systems, confidential and/or proprietary information or data, including medical data. Benefits Creative Circle's Freelance Employee benefits package includes eligibility for Minimum Essential Coverage (MEC) medical plan, dental/vision/term life package, discount prescription program, critical illness, accident, tele-behavioral health, and 401(k) plan. Sick leave is provided to Candidates whose assignment work location is in a state or city subject to sick leave laws. A Minimum Value (MV) PPO medical plan, Employee Stock Purchase Plan, and paid holiday eligibility are based on length and dates of service. Looking forward to receiving your resume through our website and going over the position with you. Clicking apply is the best way to apply, but you may also: Email your resume in Word to: mary.blackburn@jobalert.creativecircle.com Please do NOT change the email subject line in any way. You must keep the JobID: : MB16-1827474 -- in the email subject line for your application to be considered.* Mary Blackburn - Recruiter For this position, you must be currently authorized to work in the United States without the need for sponsorship for a non-immigrant visa. This job was first posted by Creative Circle on 10/25/2024 and applications will be accepted on an ongoing basis until the position is filled or closed.