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Transit Operations Planner

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Transit Operations Planner

Salary

$79,171.00 - $116,429.00 Annually

Location

Rochester MN 55906, MN

Job Type

Regular FT

Job Number

20240157

Department

Transit and Parking

Opening Date

12/17/2024

• Description

• Benefits

• Questions

POSITION DESCRIPTION

The City of Rochester invites applications for the position of:

Transit Operations Planner

The City of Rochester is committed to a community where all members feel a sense of belonging. We commit to recognizing the diversity of our community members, listening to ALL voices and providing equitable services to create an inclusive place to live, play and work.

We believe EQUITY should be at the center of all our work. We strive to represent our community in our teammates, as we know that diverse and inclusive teams are more innovative, and have an empowering impact on the work, progress and culture of our community.

It takes us all working together

Nature of Work

Under general direction, the Transit Operations Planner oversees the daily operations of the public transit system for the City of Rochester. This role interacts with contracted transit service partners, coordinating the operations of transportation services for fixed route and other transportation services. Typical duties may include, but are not limited to: coordinating service routes and scheduling; long range service planning; responding to customer inquiries; developing and evaluating RFPs and monitoring compliance with federal and state transit laws; The position will participate in the implementation and assessment of operational goals, implementation of procedures, and will provide oversight in the implementation of various work plans needed to support the budget.

2024 starting salary range is $79,171 to $93,142 depending on qualifications, with advancement to $116,429.

To have your application considered in the first round of reviews, please apply before January 8, 2024. Applications will be accepted until the position is filled.

DUTIES AND RESPONSIBILITIES

*Oversee daily transit operations and long range service planning

• Coordinate transit services with operational contractor.

• Coordinate service routes and schedules; identify necessary changes to routes and schedules due to street closures, construction and emergencies; design detours to ensure limited disruption in services.

• Provide timely responses to customer inquiries and complaints. Identify solutions and coordinate with operational contractor to address customer issues.

• Maintain current route and stop information in electronic applications.

• Develop, evaluate and ensure application of service standards; actively review standards and identify best practices to address user needs.

• Research, analyze and recommend technology, system and service improvements.

• Monitor and analyze routes and operator schedules; provide recommendations to promote efficient, on time, and reliable transit services.

• Implement and communicate safety rules, policies, and procedures.

• Monitor operational expenditures; assist in the development of divisional budget and preparation of cost estimates, budgets and grant applications related to service changes

*Implement projects related to the City of Rochester's Transit Development Plan

• Assist with Transit Capital Improvement Projects, including developing workplans, schedules, cost estimates, and specifications.

• Evaluate project risk, vendor proposals and solutions for recommendation to stakeholders.

• Provide timely progress reports of resource availability, budget and project status.

• Manage daily operational aspects of assigned projects, including both internal and external resources.

• Manage scope and any change orders required throughout the project

• Assist in Federal Transit Administration (FTA) Triennial reviews and audits.

• Plan, develop and implement the procurement process for goods and services related to public transit for the City of Rochester

• Develop specifications and evaluate requests for proposal for operational services and equipment

• Monitor and ensure compliance with contract terms and conditions.

• Confer with management to evaluate contractor and vendor performance and prepare contract amendments, revisions, terminations, and close outs

• Provide work direction to consultants, contractors, and technology developers on various planning and special projects

*Ensure compliance with federal and state laws, program and plan requirements

• Monitor and develop quality and safety plans to ensure compliance with the FTA requirements.

• Develop and maintain Public Transportation Agency Safety Plan (PTASP) or as required by FTA

• Assist in the analysis of transit service and fare equity, as required under Title VI of the Civil Rights Act.

• Assist in the preparation of reports and monitor compliance of the department's Title VI and Limited English Proficiency (LEP) plans and policies.

Perform other duties and complete special projects as assigned or necessary.

*Essential Functions

MINIMUM QUALIFICATIONS

Education and Experience

A Bachelor's Degree in urban planning and/or transportation planning, public administration, business administration or related field AND three (3) years of work experience in transportation, planning, municipal government administration, or related field.

Licenses and Certifications

Valid driver's license.

Desirable Qualifications

Bilingual in English and one of the following languages (conversational): Spanish, Somali, Arabic, Hmong, or Vietnamese.

Experience in overseeing and directing the work of transit personnel.

ADDITIONAL INFORMATION

PHYSICAL AND ENVIRONMENTAL CRITERIA

In compliance with the Americans with Disabilities Act, the following represents the physical and environmental demands for this position. The employee must be able to perform the essential functions with or without accommodation.

In consideration of the overall amount of physical effort required to perform this position, the work is best described as Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

Physical demands that may be required continuously (2/3 or more of the time), frequently (1/3 to 2/3 of the time), and occasionally (up to 1/3 of the time) are noted below:

Continuous demands: sitting and simultaneous use of hands, wrists, and fingers

Frequent demands: reaching and carrying

Occasional demands: standing, walking, fine dexterity, lifting, handling, pushing, pulling, kneeling, crouching, bending, and foot controls.

Sensory requirements necessary in the performance of the essential functions of this position include: sight, hearing, touch.

Environmental conditions that may exist in the performance of the essential functions of this job include: not substantially exposed to environmental conditions during the performance of office work.

Field work assignments may include exposure to:

Extreme cold (below 32 degrees)

Extreme heat (above 100 degrees)

Exposure to dust/gas/fumes/steam/chemicals

Work outdoors (no effective protection from weather)

Walk on uneven ground (gravel, rocks, mounds, construction sites)

EMPLOYEE BENEFIT AND RETIREMENT SUMMARY (https://www.rochestermn.gov/home/showdocument?id=36371&t=637988555643816877)

01

The following supplemental information may be used as a scored evaluation of your knowledge, skills and experience. Be certain that the choices you make correspond to the information you have provided in your application and resume. You must be honest and accurate in answering the supplemental questions and do not type "see resume". You may also be asked to demonstrate your knowledge and skills in a work sample or during an interview for this position. By completing this supplemental questionnaire you are attesting that the information you have provided is true and accurate. Any information provided may be reviewed by the hiring manager. Any misstatements or falsification of information will eliminate you from consideration or may result in dismissal. Do you understand and agree with this statement?

• Yes

• No

  02

  What is your preferred name?

  03

  Which of the following best describes your level of education?

• High school diploma or equivalent G.E.D.

• Less than 2 years post-secondary training

• Completion of a 2 year program or degree

• Completion of a 4 year program or degree

• Completion of a Master's degree or higher

• None of the above

  04

  Other than your High School diploma/GED, which of the following best describes the field of study for your degree?

• Urban and/or transportation planning

• Public Administration

• Business Administration

• My degree is in an area NOT RELATED to any of the above

• N/A - I do not have a degree

  05

  Which of the following best describes your years of full-time employment experience in transportation, planning, municipal government administration or related field?

• No experience

• Less than 2 years

• More than 2 years, but less than 3

• More than 3 years, but less than 4

• More than 4 years, but less than 5

• More than 5 years, but less than 6

• More than 6 years, but less than 7

• More than 7 years, but less than 8

• More than 8 years, but less than 9

• More than 9 years, but less than 10

• More than 10 years

  06

  Does your full-time work experience include any of the following? (Select all that apply)

• Analyzing data using spreadsheet software like excel

• Analyzing data using Geographic Information Systems software like ArcMap

• Conducting public engagement

• Creating service routes

• Creating service route detours

• Monitoring operational expenditures

• Developing service standards

• Implementing capital improvement projects, including creating work plans

• Developing and evaluating RFPs

• Procuring goods and services for transit related projects

• Developing transit safety plans

• Providing work direction consultants and contractors

• N/A - I have not performed any of these duties

  07

  Which of the following best describes your years of full-time employment experience managing transit services, routes, and time schedules?

• No experience

• Less than 2 years

• More than 2 years, but less than 4

• More than 4 years, but less than 6

• More than 6 years, but less than 8

• More than 8 years

  08

  Please indicate the areas of planning and management that you are proficient in: (select all that apply)

• General transportation planning

• Specific transit planning

• Land use planning

• Transit design and engineering

• Marketing research

• General project management

• Community outreach

• Marketing development

• Census and demographic analysis

• None of the above

  09

  Which of the following best describes your years of full-time employment experience applying Federal Transit Administration (FTA) regulations?

• No experience

• Less than 2 years

• More than 2 years, but less than 3

• More than 3 years, but less than 4

• More than 4 years, but less than 5

• More than 5 years, but less than 10

• More than 10 years

  10

  Tell us how your professional, educational and lived experiences would help you be successful in this role.

  11

  Which of the following best describes your experience overseeing and directing the activities performed by consultants, contractors, and/or staff:

• No experience

• Limited - I have provided some work direction or suggestions

• Moderate - I occasionally provide work direction and/or training

• Extensive - I frequently provide direction to and/or formally supervise other employees as a regular part of my job

  12

  Are you proficient in the following languages (please mark all that apply

• Arabic

• Hmong

• Spanish

• Somali

• Vietnamese

• Other

  13

  If you indicated "other" in the previous question, please list the language here:

  14

  Do you have a valid driver's license?

• Yes

• No

  15

  Please indicate any current (unexpired) certifications that you possess: (select all that apply)

• Certified Community Transit Supervisor or Manager

• American Institute of Certified Planners (AICP) certification

• International Association for Public Participation Certified Public Participation Professional (CP3)

• Other - describe in next question

• None of the above

  16

  CONDITIONS OF EMPLOYMENT: If selected as a finalist, are you willing to undergo a background investigation which may include, but not limited to: verification of employment and educational records, identification verification, driver's license record and a criminal history?

• Yes

• No

  Required Question

Agency

City of Rochester

Address

201 4th Street SE Rochester, Minnesota, 55904

Phone

(507) 328-2555

Website

https://www.rochestermn.gov/employment

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