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Mayo Clinic Senior Operations Analyst - Remote in Rochester, Minnesota

Why Mayo Clinic

Mayo Clinic is the nation's best hospital (U.S. News & World Report, 2021-2022) and ranked #1 in more specialties than any other care provider. We have a vast array of opportunities ranging from Nursing, Clinical, to Finance, IT, Administrative, Research and Support Services to name a few. Across all locations, you’ll find career opportunities that support diversity, equity and inclusion. At Mayo Clinic, we invest in you with opportunities for growth and development and our benefits and compensation package are highly competitive. We invite you to be a part of our team where you’ll discover a culture of teamwork, professionalism, mutual respect, and most importantly, a life-changing career!

Mayo Clinic offers a variety of employee benefits. For additional information please visit Mayo Clinic Benefits (https://jobs.mayoclinic.org/benefits/) . Eligibility may vary.

Position description

Provide seamless provider, care team and patient support models for digital products. Responsible developing and maintaining strategies for ongoing operations and support.

Collaborate cross-functionally as well as extensively with Product and Operations teams to optimize and enhance the infrastructure of digital product operations, effectively leading, facilitating, and implementing solutions for process, quality, and procedural improvements. Understands and considers the business, product and operational needs to ensure quality digital products deployment and related operational work-flows to meet/exceed the desired business objectives. Able to perform cost, benefit and risk analysis associated with the proposed product/services and recommend alternatives for solutions throughout the product life-cycle. Collaborates with stakeholders and users to synthesize, articulate and document business requirements. Performs data analysis. Assist product and operations leaders to coordinate deployment of deliverables (varies by product). Provides input for development of product operations documents and plans, work assignments, deliverable target dates, and other aspects of assigned work. Applies quality improvement and industrial engineering methodologies and discipline throughout the product lifecycle. Drives best practices through training, mentorship, and skill development of team members. Identifying and research operational issues and potential concerns in order to drive overall efficiency and meet business goals. Based on research and analysis, recommend solutions to the identified problems and concerns. Understands and helps define product deployment and operations change management requirements. Analyzes and monitors key performance indicators to optimize clinical service adoption and utilization. Documents and communicates product operational achievements to leadership and practice stakeholders. Facilitates and leads process, quality, and procedural improvements to optimize and enhance operational support for product infrastructure and business initiatives. Scale hardware and logistics operations in partnership with key IT teams, including device distribution, recall, and maintenance. Manage the relationship with IT to ensure effective coordination, alignment, and approaches at the intersection of deployment and ongoing usage of CDH products.

Qualifications

Bachelor's Degree (business, engineering, statistics, health care or related field) and 4+ years of relevant analyst role

Additional qualifications

Understands business strategy and operational planning principles and applies with minimal guidance in project work (areas may include but not limited to: value proposition, mission/strategy, goals/objectives, technology assessments, funding, and management/administration). Operational knowledge and expertise working with product teams. Possesses the knowledge and demonstrated use of operational analysis methodologies and tools, with preference for technical

Exemption status

Exempt

Compensation Detail

$88,296 - $123,614/ year

Benefits eligible

Yes

Schedule

Full Time

Hours / Pay period

80

Schedule details

100% Remote, can be seated at any site in the US.

Monday - Friday Standard Business Hours

Weekend schedule

N/A

Remote

Yes

International Assignment

No

Site description

Mayo Clinic is located in the heart of downtown Rochester, Minnesota, a vibrant, friendly city that provides a highly livable environment for more than 34,000 Mayo staff and students. The city is consistently ranked among the best places to live in the United States because of its affordable cost of living, healthy lifestyle, excellent school systems and exceptionally high quality of life.

Recruiter

Veronica Bartz

EOE

As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.

As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.

Equal opportunity

As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.

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