Job Information
Nordstrom IT Manager, Fulfillment & Distribution Centers in Riverside, California
Job Description
As a Technology Manager at Nordstrom, you will play a pivotal role in creating an inspiring workplace where talented IT professionals are empowered to deliver amazing customer experiences and drive business results. Leveraging your broad Supply Chain industry knowledge, technical expertise, MHE experience and hands-on management experience, you will guide a team of IT technicians to execute strategies and tactics that ensure a reliable, secure, stable, and effective operation of critical systems and infrastructure within Nordstrom's Fulfillment and Distribution centers.
A day in the life…
Focus on day-to-day operations and ensure the efficient execution of incident/task management, projects, team strategies and goals
Manage a regional footprint of 2 Distribution Centers and 1 Omni Channel Fulfillment Center
Collaborate with senior leadership to provide oversight and direction to your team
Effectively create, implement, and manage the team to achieve desired SLA’s
Lead a team of IT technicians responsible for the maintenance, optimization, and continuous improvement of supply chain systems and technology
Manage team performance and behavior through regular one-on-one meetings and coaching
Develop and streamline processes that align across the Technology Organization
Ensure that systems, services, client devices and infrastructure reliably and securely meet the engineering standards, business needs and demands
Vendor management and interaction to enable optimal support models that align with service agreements
You own this if you have…
Demonstrate in-depth understanding of the workflows and technologies (Material Handling Equipment, Warehouse Management Systems, etc.) utilized within Fulfillment and Distribution environments
Ability to hire and develop top talent, identify team strengths and weaknesses, and create plans for effective development
Drive team to results by translating performance data into actionable improvements, identifying and mitigating roadblocks, and effectively executing incident management practices
Strong interpersonal and communication skills, with the ability to understand and adapt one's style to different situations
Critical thinking skills to analyze information, provide recommendations, and help the team incorporate data into decision-making
Expertise in the relevant technology domains, with a clear understanding of how the team engages with other areas of the organization
Commitment to providing amazing experiences for both internal and external customers, a positive mindset, and a focus on continuous improvement
Ability to adapt positively to changing priorities and embrace ideas and insights from others to find better solutions
Qualifications:
7+ years of industry experience
3+ years of people management or lead experience
Bachelor's degree in Computer Science or a closely related field, or equivalent practical experience
Preferred experience within a Supply Chain or Logistics facility
Demonstrated knowledge of Material Handling Equipment and Warehouse Management Systems
This position will be on-site 5 days per week in Riverside, CA or Ontario, CA.
We’ve got you covered…
Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:
Medical/Vision, Dental, Retirement and Paid Time Away
Life Insurance and Disability
Merchandise Discount and EAP Resources
A few more important points...
The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.
Nordstrom will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com .
© 2022 Nordstrom, Inc
Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.
Pay Range Details
The pay range(s) below are provided in compliance with state specific laws. Pay ranges may be different in other locations.
California: $105,000-$199,000 annually
About Us
We’re a fast-moving fashion company that started as a shoe store in 1901. This heritage of service is the foundation we’re building on as we provide convenience and true connection for our customers. We empower our people to be innovative, creative and focused on providing the best service to our customers. Through it all, we remain committed to leaving the world better than we found it.
Whether you’re a genius engineer, a phenomenal salesperson or a supply chain pro, we invite you to bring your unique talents and join our team. We reward great work, promote from within and celebrate diversity.
CUSTOMER OBSESSEDWe strive to know our customers better than anyone else. We listen, anticipate, build trust and move with speed to deliver on their needs.
OWNERS AT HEARTWe treat every interaction as an opportunity to make an impact and deliver excellence.
CURIOUS AND EVER CHANGINGWe approach problems with curiosity and create solutions. We unlock potential to be bold, think big and inspire innovation.
HERE TO WINWe’re committed to delivering results, both today and tomorrow. We win as a team by supporting and challenging one another to be better every day.
WE EXTEND OURSELVESWe treat each other with respect and kindness. We do the small things that make a big difference. We create a welcoming environment, helping people feel connected, valued and part of one community.
Come on! Join us!