Job Information
Insight Global Desktop Support Analyst in Rifle, Colorado
Job Description
An Insight Global client is looking for a Desktop Support Technician. This person will be responsible for working with users to set up desktop and laptop computers, installing company software, troubleshooting problems, evaluating and testing existing networks and systems, and performing regular maintenance to make sure that all the systems operate correctly. The ideal candidate will have at least one year of experience in a similar role, have excellent troubleshooting skills, be extremely self-motivated, and possess excellent communication skills.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .
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Skills and Requirements
· 1-2+ years of Desktop Support Experience
· Network troubleshooting skills
· Hardware/software troubleshooting skills
· Experience in Microsoft office suite
Experience with ServiceNow ticketing system · Excellent Documentation skills
· Ability to prioritize tickets based on importance
· In office most days
People skills - Support hands on and Remote null
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.