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Capital One Legal Specialist in Richmond, Virginia

West Creek 1 (12071), United States of America, Richmond, Virginia

Legal Specialist

The Legal Department’s Card Litigation Team is seeking an Associate to assist in managing defensive credit card litigation for Capital One. The position will report to a lawyer responsible for managing Capital One’s defensive Card litigation portfolio across the United States. This role will involve interaction with internal business associates and with internal and external legal counsel.

Job responsibilities will include:

  • Reviewing and analyzing defensive litigation matters

  • Analyzing complaints, significant matters, motions, discovery, disputes, and fraud claims

  • Performing research to independently gather internal documents and information relevant to cases

  • Maintaining litigation case files, including pleadings, discovery, and correspondence

  • Supporting internal and external legal counsel in identifying relevant account information and developing litigation strategies

  • Managing interactions with external counsel and performing necessary research to respond to complaints, counterclaims and discovery requests

  • Working a high volume caseload, managing competing priorities, and meeting litigation deadlines

  • Working cases in an efficient and effective way to mitigate risk for the company

  • Working with internal legal counsel and/or business clients to improve existing business practices and procedures


The successful candidate will have:

  • 3-5 years of paralegal experience with an in-house legal department or law firm, with preference to a background in consumer finance or financial services litigation

  • Knowledge of consumer finance laws, collection laws and regulations

  • If an internal candidate, knowledge of Capital One’s systems of record

  • Excellent problem solving, judgment, and decision-making skills

  • Excellent organizational skills

  • Excellent communication and influencing skills, both written and verbal

  • The ability to work in a fast paced environment, properly prioritize workload, and meet litigation deadlines.

  • The desire to be an engagement multiplier and ensure the success of the broader team


Basic Qualifications:

  • High School Diploma, GED, or equivalent certification

  • At least 2 years of paralegal experience with either an in-house legal department or a law firm

  • At least 2 years of experience using either Google Workspace (formerly G Suite – Gmail and Google Docs and Drive) or Microsoft Office (Word, Excel, PowerPoint and Outlook)

Preferred Qualifications:

  • 1+ years of experience managing external legal counsel

  • Ability to coordinate and prioritize multiple projects, and meet deadlines under pressure

  • Capability to anticipate and resolve problems quickly and independently

  • Skilled in planning and execution of special projects during time-critical assignments

  • Decisive and direct, yet flexible in responding to the constant change of an organization

  • Enthusiastic, creative, and willing to assume increased responsibility

No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).