Job Information
HCA Healthcare Lead RN Patient Logistic Center in Richmond, Virginia
Description
Introduction
Are you looking for a place to deliver excellent care patients deserve? At HCA Healthcare we support our colleagues in their positions. Join our Team as a(an) Lead RN Patient Logistic Center and access programs to assist with every stage of your career.
Benefits
HCA Healthcare, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
Free counseling services and resources for emotional, physical and financial wellbeing
401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
Employee Stock Purchase Plan with 10% off HCA Healthcare stock
Family support through fertility and family building benefits with Progyny and adoption assistance.
Referral services for child, elder and pet care, home and auto repair, event planning and more
Consumer discounts through Abenity and Consumer Discounts
Retirement readiness, rollover assistance services and preferred banking partnerships
Education assistance (tuition, student loan, certification support, dependent scholarships)
Colleague recognition program
Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.
Learn more about Employee Benefits (https://careers.hcahealthcare.com/pages/employee-benefits-and-rewards)
Note: Eligibility for benefits may vary by location.
Are you a continuous learner? With more than 94,000 nurses throughout HCA Healthcare, we are one of the largest employers of nurses in the United States. Education is key to excellence! As a majority owner of Galen College of Nursing, which joins Research College of Nursing and Mercy School of Nursing as educational facilities within the HCA Healthcare family, we make it easier and more affordable to gain certifications and job skills. Apply today for our Lead RN Patient Logistic Center opening and continue to learn!
Job Summary and Qualifications
Oversees daily operations consistent with the departmental goals
Monitors orientation of new staff through collaboration with preceptor
Completes initial review of service inquiries and recoveries and communicates results with TC leadership
Serves as the primary point of contact (while on duty) in the absence of TC leadership
Assists management with scheduling and covering open shifts
Responsible for QA/QI of data, phone calls, and reports
Assists with staff communication, provides updates and maintains standards
Strives to improve current operations by identifying inefficiencies
Meets with leadership regularly to effectively communicate and resolve issues
Works as a liaison between staff and leadership
Maintains the Transfer Center documentation system by updating locations and providers as required
Exercises good judgment in the absence of detailed instructions or in an emergency situation
Sets a good example for staff by adhering to all office policies and maintains a positive attitude
Brings problems or issues to leadership’s attention in a timely manner
Plays a vital role in emergency operations
Assists in data collection, monitoring, evaluation and analysis of data
Practice and adhere to the “Code of Conduct” philosophy and “Mission and Value Statement.”
All other duties as assigned
Monitors the call queue for the Transfer Center
KNOWLEDGE, SKILLS & ABILITIES:
Proficient in job responsibilities of transfer coordinator
Proficient in job responsibilities of a centralized patient placement coordinator
Strong working knowledge of all EMTALA regulations
Prior customer service experience
Knowledge of patient transfer related state and federal regulations
Excellent communication and interpersonal skills including the ability to communicate with employees, clients, and others
Ability to set and follow priorities
Character to maintain strict confidentiality
Ability to self-manage by taking responsibility to initiate, assess, and take action as well as the ability to function calmly in stressful situations
Knowledge of basic hospital services
Ability to multi-task with multiple computer systems
Positive, enthusiastic, helpful personality
EDUCATION
Graduate from an accredited school of nursing
Bachelor of Nursing preferred
EXPERIENCE
Prior management/ supervisory experience in a healthcare related field preferred
Minimum 5 years of healthcare experience (required) Critical Care or Emergency Department experience preferred
HCA Healthcare (Corporate) (https://careers.hcahealthcare.com/pages/corporate) , based in Nashville, Tennessee, supports a variety of corporate roles from business operations to administrative positions. Like our colleagues in any HCA Healthcare hospital, our corporate campus employees enjoy unparalleled resources and opportunities to reach their potential as healthcare leaders and innovators. From market rate compensation to continuing education and career advancement opportunities , every person has a solid foundation for success. Nashville is also home to our Executive Development Program , where exceptional employees are groomed to take on CNO- and COO-level roles in our hospitals. This selective program focuses on ethics, leadership and the financial and clinical knowledge required of professionals at this level of the industry.
HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.
"Good people beget good people."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder
If growth and continued learning is important to you, we encourage you to apply for our Lead RN Patient Logistic Center opening. Our team will promptly review your application. Highly qualified candidates will be contacted for interviews. Unlock the possibilities apply today!
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.