Job Information
Capital One Escrow Loan Operations Associate in Richmond, Virginia
West Creek 7 (12077), United States of America, Richmond, Virginia
Escrow Loan Operations Associate
Commercial Escrow is part of Capital One’s Commercial Client Operations (CCO) organization. The team’s function is critical to the success of the Commercial Bank as the organization ensures accurate and timely execution of all transactions involving the payment and monitoring of real estate taxes.
The Associate role is responsible for the quality assurance review of the onboarding of tax account records in the Bank’s loan system to ensure accuracy and adherence to policy. The Associate is responsible for control report monitoring to ensure tax records are up to date to ensure accurate reporting. In addition, during peak volumes the Associate will assist in processing daily workflow to include onboardings, tax disbursements, and other functions as necessary. The Associate in the role must have strong written and verbal communication to support interaction with internal and external customers and partner teams throughout the loan life-cycle.
Roles & Responsibilities :
Adherence to regulatory and legal requirements associated with the escrow processes
Must have strong attention to detail and good organizational skills
Ability to work independently and collaboratively on projects and day to day functions
Process wire creation and manual check requests.
Ability to review system (both Bank and Tax vendor) inputs for tax record creation/monitoring, validating adherence to loan closing documentation
Strong aptitude for leveraging new technology and tools to identify and improve processes and controls
Conduct necessary research for tax related inquiries. This includes contacting tax authorities to confirm Real Estate tax status.
Cross-train in Collateral Boarding QA process to provide assistance during high volume periods.
Will be expected to go into the office once a week to process checks
Basic Qualifications :
High School Diploma, GED or equivalent certification
At least 2 years of Financial Services or Banking Operations experience
Preferred Qualifications :
Bachelor’s Degree or Military experience
3+ years of Escrow, Real Estate Tax and Insurance experience
2+ years of quality assurance review experience of Commercial Loan transactions
2+ years of Advanced Commercial Banking Systems (ACBS)
2+ years of Salesforce experience
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
#CommOps
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website (https://www.capitalonecareers.com/benefits) . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.
No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).