Job Information
Insight Global Desktop Support Tech in Richmond, Virginia
Job Description
Insight Global is seeking experienced advanced Desktop Support Technician. The ideal candidate brings proven problem-solving experience and the ability to thrive in a highly collaborative and fast-paced work environment. IG needs individuals who are passionate about customer service and have experience as an advanced Desktop Support Technician.
The role is responsible for Desktop Support, and some AD group policy administration.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Skills and Requirements
Ascertain and meet customer expectations
Work effectively and independently in a fast paced team environment where priorities can rapidly change
Prioritize own work activities with minimal guidance and coaching
Solve complex problems through discovery and analysis with minimal guidance
Complete complex projects independently with minimal oversight and direction
Manage competing priorities to meet goals
Communicate effectively orally and in writing
Provide, maintain and follow technical documentation
Windows 11
SCCM
Service Desk Ticketing System
Active Directory Bachelors Degree
Okta null
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.