Job Information
ASM Global Banquet Server in Richmond, Virginia
POSITION: Banquet Server DEPARTMENT: Food & Beverage REPORTS TO: Catering Manager/Director of Food & Beverage FLSA STATUS: Non-Exempt- Part Time-Hourly ASM Global, the world's leading venue management and services company, has an and immediate opening for the position of Banquet Server in Richmond, Virginia. Under direction of the Catering Manager and Director of Food & Beverage, the Part Time Banquet Server member's primary responsibilities include the following functions in accordance with ASM policies. MAJOR RESPONSIBILITIES: Include the following. Other duties may be assigned. Essential Responsibilities: Be at work and in proper uniform according to the scheduled time. Follow instructions for each event as given by the Catering Manager and/or Banquet Captain. Assist with collecting all banquet equipment to include flatware, china, glassware, and serving pieces needed for each event. Assist with preparing garnishes, beverages, condiments, and breads. Assist with cleaning and filling salt and pepper containers, sugar dishes, creamers, etc. Assist with preparation and set-up of event room when necessary. Prepare tables with place settings as instructed by the Catering Manager and/or Banquet Captain. Attend pre-function meeting for briefing of event details. Provide friendly and courteous customer service at all times. Remain at assigned station and perform duties as assigned according to each event. Report any customer concerns and/or complaints to Banquet Captain or Catering Manager. Breakdown tables and banquet equipment after each event. Clean and return serving pieces to proper storage area. Adhere to strict grooming standards and policies of company. Perform other duties as assigned and deemed necessary. QUALIFICATIONS: Knowledge of catering services and terminology Strong guest services skills Ability to get along well with others Ability to receive and carry out instructions in a timely manner PHYSICAL DEMANDS While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events; talk and hear. This position may require work inside or outside of the building, as needed by events. This position requires stooping and lifting. Must be able to lift and/or move up to 50 lbs. NOTE: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position. REQUIREMENTS Minimum of one (1) year of work experience in service-oriented environment. Must have ability to follow directions and effectively perform the work. Must have a pleasant personality and a neat appearance. Must speak and understand English well enough to converse with customers, supervisors and employees. Positive, customer service oriented attitude at all times. Strong knowledge of sanitary practices. Maintains proper grooming and dress code standards. Work ethic encourages strong urgency and quality in a team environment. Ability to work with other staff members in the facility. Ability to undertake and complete multiple tasks. Attention to detail. Requires ability to work flexible hours, including nights, weekends and holidays, in addition to normal business hours. All persons handling alcohol must be at least 21 years of age.
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